Dispatch & Admin Coordinator - Transport Operations

Geelong Transport Pty Ltd; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Full-time position

Supportive team environment

Varied role

On-the-job training

Skill development

Career advancement

Job summary

GT Towing & Transport is seeking an organised Administration & Dispatch Assistant to join our growing team in Melbourne. The role covers daily scheduling, dispatch coordination, customer communication, and admin tasks to keep transport operations running smoothly.

You will work closely with drivers and management, using Excel and transport management software. Full-time role with on-the-job training and ongoing support.

Qualifications

• Highly organised with excellent attention to detail.
• Comfortable multitasking and managing competing priorities.
• Able to work efficiently in a fast-paced environment.
• Confident communicating with customers, drivers and colleagues.

Responsibilities

• Assist with daily transport scheduling and dispatch operations.
• Allocate and coordinate transport jobs with drivers.
• Communicate with customers regarding bookings, pickups and deliveries.
• Monitor job progress and provide updates to customers.
• Enter and update transport bookings in the system.
• Prepare and process transport paperwork and job documentation.
• Support driver schedules and daily run sheets.
• Liaise with drivers to ensure timely job completion.
• Respond to customer inquiries by phone and email.
• Data entry and maintaining accurate job records.
• Assist with invoicing and general accounts administration when required.
• Use Microsoft Excel and transport management software.
• Support operations and management with general office duties.

Skills

Organised

Multitasking

Customer communication

Problem-solving

Independent worker

Computer literacy

Tools

Microsoft Excel

Transport management software

Job description

GT Towing & Transport is seeking an organised Administration & Dispatch Assistant to join our growing team in Melbourne. The role covers daily scheduling, dispatch coordination, customer communication, and admin tasks to keep transport operations running smoothly.

You will work closely with drivers and management, using Excel and transport management software. Full-time role with on-the-job training and ongoing support.