Transport Dispatch & Admin Specialist

Geelong Transport Pty Ltd; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

GT Towing & Transport is seeking an organised and reliable Administration & Dispatch Assistant to join our growing team in Melbourne. The role covers daily transport scheduling, dispatch coordination, customer communications, and maintaining accurate job records while supporting drivers and management.

You will work closely with drivers, customers and management to ensure bookings, pickups and deliveries are communicated and completed efficiently. Full training provided for the right candidate.

Qualifications

• Organised with high attention to detail.
• Proficient in Microsoft Excel and email.

Responsibilities

• Assist with daily transport scheduling and dispatch operations.
• Allocate and coordinate transport jobs with drivers.
• Communicate with customers regarding bookings, pickups and deliveries.
• Monitor job progress and provide updates to customers.
• Enter and update transport bookings in our system.
• Prepare and process transport paperwork and job documentation.
• Assist with driver schedules and daily run sheets.
• Liaise with drivers to ensure jobs are completed efficiently.
• Respond to customer enquiries via phone and email.
• Data entry and maintaining accurate job records.
• Assist with invoicing and general accounts administration when required.
• Use Microsoft Excel and transport management software.
• Support the operations and management team with general office duties.

Skills

Organised

Attention to detail

Multitasking

Fast-paced environment

Customer liaison

Computer literacy

Excel & email

Reliability

Phone manners

Problem solving

Work under pressure

Quality focus

Tools

Microsoft Excel

Transport management software

Job description

GT Towing & Transport is seeking an organised and reliable Administration & Dispatch Assistant to join our growing team in Melbourne. The role covers daily transport scheduling, dispatch coordination, customer communications, and maintaining accurate job records while supporting drivers and management.

You will work closely with drivers, customers and management to ensure bookings, pickups and deliveries are communicated and completed efficiently. Full training provided for the right candidate.