Transport Administrator

Stone Recruitment; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Stone Recruitment in Thomastown is seeking a Transport Administrator to support daily coordination of deliveries across Melbourne. The role is on-site, Monday–Friday 9:00am–5:00pm, and involves working with drivers, customer service teams and internal departments to ensure orders are processed accurately and delivery routes are optimised.

The ideal candidate will have experience in transport administration or logistics coordination, strong communication skills, and the ability to adapt to

Qualifications

• Experience in transport administration, delivery scheduling, logistics coordination or similar role.
• Excellent communication skills and a friendly, professional telephone manner.
• Strong organisational and time-management skills.
• Ability to problem-solve and respond calmly to changing schedules and customer requests.

Responsibilities

• Process a high volume of delivery orders into internal systems
• Coordinate daily delivery schedules, allocating jobs based on geographical zones and driver availability
• Plan and optimise delivery routes to ensure efficient and balanced driver workloads
• Liaise with internal sales, hire and service teams to coordinate delivery requests
• Communicate with drivers regarding dispatch updates and scheduling changes
• Handle customer enquiries relating to delivery times, ETAs, cancellations and rescheduling
• Monitor daily deliveries, resolving delays and unexpected issues
• Maintain accurate delivery records, spreadsheets and scheduling information
• Assist with finalising the following day's delivery runs

Skills

Communication skills

Organisational skills

Time management

Problem solving

Proactive attitude

Job description

We are currently seeking a Transport Administrator to join a leading national provider of healthcare and mobility equipment.

Based in Thomastown, this is a busy, hands-on administration role supporting the daily coordination of deliveries across Melbourne. The role is Monday-Friday 9AM-5PM on-site.

You'll play an important part in keeping delivery operations running smoothly, working closely with drivers, customer service teams and internal departments to ensure orders are processed accurately, delivery routes are optimised and customers are kept informed.

We're looking for someone who enjoys a fast-paced environment, is confident working with systems and spreadsheets, and has excellent communication and problem-solving skills.

Key Responsibilities

• Process a high volume of delivery orders into internal systems
• Coordinate daily delivery schedules, allocating jobs based on geographical zones and driver availability
• Plan and optimise delivery routes to ensure efficient and balanced driver workloads
• Liaise with internal sales, hire and service teams to coordinate delivery requests
• Communicate with drivers regarding dispatch updates and scheduling changes
• Handle customer enquiries relating to delivery times, ETAs, cancellations and rescheduling
• Monitor daily deliveries, resolving delays and unexpected issues
• Maintain accurate delivery records, spreadsheets and scheduling information
• Assist with finalising the following day's delivery runs

About You

• Previous experience in transport administration, delivery scheduling, logistics coordination or a similar role
• Excellent communication skills and a friendly, professional telephone manner
• Strong organisational and time-management skills
• The ability to problem-solve and respond calmly to changing schedules and customer requests
• A proactive attitude and willingness to learn

Previous transport or delivery scheduling experience would be highly regarded, however, candidates with strong administration skills, excellent attention to detail and a willingness to learn are also encouraged to apply.