Disability Services Operations Leader - NDIS & Support

The Project Possible Group; Brisbane; Presencial; AUD 90.000 - 120.000; Tempo integral

Resumo da vaga

The Project Possible Group is a Brisbane-based registered NDIS provider dedicated to giving people with complex needs safe homes and high-quality support. We started in 2024, grown to a team of over 50 across six homes, and have been recognized as Startup of the Year and Australian Disability Sector Champion.

We’re looking for an Operations Manager to grow with us. You will work with the founders to ensure services run smoothly, safely and to a high standard, overseeing day-to-day operations,

Qualificações

• Experience in disability, mental health or community services, ideally in SIL or supported accommodation.
• A people leader who builds trust and brings out the best in a team.
• Organised and practical, and calm in a crisis.
• Not one to shy away from a problem or difficult conversations, there's bound to be many in the industry LOL
• Confident with the NDIS Practice Standards and compliance.
• Warm and person-centred, and genuinely passionate about supporting people with complex needs.
• Current NDIS Worker Screening Check, Blue Card (or willingness to obtain), and driver’s licence.

Responsabilidades

• Oversee day-to-day operations across our supported accommodation homes
• Lead, coach and support our house managers so they can do their best work
• Oversee rostering and shift coverage so participants always get the support they need
• Drive NDIS compliance, including house and medication audits, incident management and documentation standards
• Build strong relationships with participants, families, support coordinators and clinical teams
• Solve operational problems quickly and calmly, and help shape the systems we’re building as we grow
• Point of contact for all incident management and solution based outcomes.

Conhecimentos

NDIS Knowledge

People Leadership

Roster Management

Compliance & Audits

Incident Management

Stakeholder Engagement

Crisis Management

Driving

Descrição da vaga

The Project Possible Group is a Brisbane-based registered NDIS provider dedicated to giving people with complex needs safe homes and high-quality support. We started in 2024, grown to a team of over 50 across six homes, and have been recognized as Startup of the Year and Australian Disability Sector Champion.

We’re looking for an Operations Manager to grow with us. You will work with the founders to ensure services run smoothly, safely and to a high standard, overseeing day-to-day operations,