Director of Ecommerce & Retail Growth

Zenith Media Australia; Sydney; Híbrido; AUD 180 000 - 240 000; Tempo integral

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Resumo da oferta

Zenith Media Australia is seeking an eCommerce Director to lead strategic direction and operational excellence in AU/NZ retail media and marketplace activation. You will define the strategic roadmap, establish operating frameworks, and empower teams to deliver high-quality, commercially grounded results in a flexible working environment.

You will partner with the Head of eCommerce on product evolution, governance, and day-to-day leadership for managers and offshore teams, ensuring measurable

Qualificações

• Background experience in performance media, retail media or marketplace leadership roles is preferred.
• Proven experience managing Amazon Ads & DSP, CitrusAd/Epsilon and Criteo Commerce Max at scale.
• Experience leading multi client portfolios, capability development and cross functional teams.
• Demonstrated commercial management skills including forecasting, resource planning, pricing and profitability.
• Strong understanding of marketplace operations, digital shelf requirements, content optimisation and retail media measurement.
• Experience partnering with senior stakeholders (C‑suite, Marketing Directors, platform leadership) to shape investment strategy and growth plans.
• Strong communication experience, both written and verbal.

Responsabilidades

• Lead strategic planning and execution across Amazon Ads & DSP, CitrusAd/Epsilon, Criteo Commerce Max and connected channels.
• Ensuring performance excellence and aligned ways of working across AU/NZ teams.
• Defines channel and platform playbooks, category strategies and growth frameworks for clients.
• Directs advanced optimisation frameworks including digital shelf diagnostics, keyword & category analysis, platform audits, research inputs and automation tooling.
• Leads platform maturity plans across retail media networks and marketplace partners.
• Ensures accurate pacing, forecasting, reconciliation and financial governance across all accounts.
• Oversees strategic use of Amazon Ads technology, DSPs, analytics platforms, Skai, Pacvue, Helium10 and connected tools.
• Leads digital shelf audits, SEO/REO improvement initiatives across marketplaces and retailer sites, category benchmarking, Seller/Vendor Central health diagnostics and marketplace growth assessments.
• Identifies structural opportunities and risks across product pages, pricing strategy and marketplace presence.
• Oversees weekly/monthly/quarterly reporting deliverables across Amazon Ads, Amazon DSP, CitrusAd/Epsilon, Criteo, and other relevant programmatic & performance environments for multiple client patches.
• Produces accurate pacing reports with commentary, identifying overspend risk, underspend risk and performance shifts early.
• Conducts trend analysis and provides root cause investigation for variance vs forecast/benchmark.
• Builds, updates and QA’s dashboards in Power BI, Looker or similar tools as key tools for overall campaign data review and performance tacking.
• Consolidates data from multiple platforms into unified reporting structures (where relevant when PowerBi dashboards not yet developed)
• Works closely with broader team, analysing optimisation tactics and trends in performance to assist day to day leads with recommendations to drive continual campaign improvement.
• Manages junior team members, providing clarity on expectations and deliverables whilst helping to nurture and grow junior talent, as well as offshore resource.

Conhecimentos

Performance media

Retail media

Marketplace leadership

Amazon Ads

DSP platforms

CitrusAd/Epsilon

Criteo Commerce Max

Forecasting

Resource planning

Pricing

Profitability

Digital shelf

Content optimisation

Stakeholder management

Leadership

Cross-functional teams

Power BI

Looker

Excel

Ferramentas

Power BI

Looker

Excel

Descrição da oferta de emprego

Zenith Media Australia is seeking an eCommerce Director to lead strategic direction and operational excellence in AU/NZ retail media and marketplace activation. You will define the strategic roadmap, establish operating frameworks, and empower teams to deliver high-quality, commercially grounded results in a flexible working environment.

You will partner with the Head of eCommerce on product evolution, governance, and day-to-day leadership for managers and offshore teams, ensuring measurable