Digital Content Specialist — Hybrid Web & UX

University of New South Wales; Sydney; Hybrid; AUD 83,000 - 101,000; Full time

Benefits offered by this job

Flexible working options

17% Superannuation contributions and 3

Extra 3 days of leave over Christmas

Discounts and entitlements

Job summary

University of New South Wales – Sydney NSW is seeking a Digital Content Officer to help develop and refresh web content that enhances user experience and performance across digital channels.

The role works within the Digital Content and UX team on Societal Impact, Equity and Engagement audiences, applying a first‑principles, user‑focused approach to align builds with digital content best practice.

Qualifications

• A relevant tertiary education with entry-level experience in web content writing and publishing or an equivalent level of industry knowledge.
• Digital agency, higher education and/or premium brand experience is highly desirable.
• Experience with content technologies and automations including content and experience fragments is desirable.
• Hands-on web publishing experience and KPI-driven content craftsmanship.

Responsibilities

• Participate fully within the Digital Experience team, delivering customer-focused service and cross-functional collaboration.
• Develop and publish web content improvements in line with brand standards.
• Support the Web Lead and Digital Experience team to deliver the web content work plan and drive performance improvements.

Skills

Web content writing

Publishing experience

Agile teamwork

Attention to detail

Education

Tertiary education in web content/writing

Tools

Adobe Experience Manager

Wrike

Trello

SEMRush

Clearscope

Siteimprove

Figma

Job description

University of New South Wales – Sydney NSW is seeking a Digital Content Officer to help develop and refresh web content that enhances user experience and performance across digital channels.

The role works within the Digital Content and UX team on Societal Impact, Equity and Engagement audiences, applying a first‑principles, user‑focused approach to align builds with digital content best practice.