Digital Content Officer

University of New South Wales; Sydney; Hybrid; AUD 83,000 - 101,000; Full time

Benefits offered by this job

Flexible working options

17% Superannuation contributions

Leave loading

Additional leave during holidays

Job summary

University of New South Wales – Kensington NSW is seeking a Digital Content Officer to develop and refresh web content, improving user experience across digital channels within the Societal Impact, Equity and Engagement audiences. The role focuses on content quality, accessibility and alignment with brand standards.

Working in a hybrid setup, you will support the Web Lead and the Digital Experience team to deliver content plans, leveraging tools like Adobe Experience Manager and collaboration

Qualifications

• Entry-level to mid-level experience in web content writing and publishing.
• Familiarity with digital content technologies and CMS workflows desired.
• Strong written and visual content craftsmanship for KPI-driven marketing.
• Excellent collaboration skills in an agile, sprint-based environment.

Responsibilities

• Develop and refresh web content to improve user experience.
• Publish content in line with brand standards and technical guidelines.
• Support the Web Lead to deliver the Digital Experience content plan.

Job description

University of New South Wales – Kensington NSW

• Employment Type: Full Time (35 hours per week)
• Duration: 6 month Fixed Term Contract
• Remuneration: Level 5 from $92k + 17% superannuation & leave loading
• Location: Kensington NSW (hybrid flexible arrangements)

Why your role matters

The Marketing & Digital Experience portfolio works to strengthen UNSW’s global brand reputation, sharpen its distinctiveness, amplify its expertise across societal impact themes and support delivery of the University’s Progress for All strategic plan.

Committed to leading practice in marketing and digital experience, the portfolio places audiences at the centre of its work and leverages UNSW’s Adobe and Sales CRM investments to build more personalised relationships through integrated marketing, content, data, digital experience and future student recruitment functions. The portfolio comprises four pillars: Marketing & Content, Digital Experience, Strategy & Performance, and Future Student Recruitment, with offshore operations in China and India also reporting into the portfolio

The Digital Content Officer plays an important role within the Digital Experience Web & UX team, developing and refreshing web content to enhance the user experience and performance of digital channels supporting Societal Impact, Equity and Engagement audiences. This entry-level role applies a search- and user-first approach to ensure new website builds and enhancements align with digital content best practice.

The role reports to the Web Lead, Societal Impact, and has no direct reports

Specific accountabilities include:

• Participate fully within the Digital Experience team, contributing to creating a respected and valued resource. Deliver a highly customer-focused service, and demonstrate commitment to cross functional collaboration, excellence and continuous improvement.
• Develop and publish web content improvements in line with technical and brand standards.
• Support the Web Lead and the Web & UX team to deliver the Digital Experience web content work plan, driving web performance improvements for priority audiences.

About You:

• A relevant tertiary education with entry-level experience in web content writing and publishing or an equivalent level of industry knowledge gained through any other combination of education, training and experience.
• Digital agency, higher education and/or premium brand experience is highly desirable.
• An understanding of digital content technologies and automations including content and experience fragments is desirable. Experience using Adobe Experience Manager, Wrike, Trello, SEMRush, Clearscope, Site Improve andFigma would be advantageous.
• Highly developed written and visual digital content craftsmanship in a KPI-driven marketing context, with hands on web publishing experience.
• Excellent collaboration skills and experience working in an agile, sprint-based digital content delivery environment.
• Highly developed organisational and time management skills, with proven attention to accuracy and detail.
• Sound relationship management skills, with a demonstrated track record of fostering and maintaining strong and successful internal and external networks, supporting successful outcomes.

For further details on role responsibilities and skills & experience required, refer to the position description found under the positionlisting onJobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visithttps://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: **********@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.