Digital Communications Officer

Department of Planning, Housing and Infrastructure NSW; Penrith; On-site; AUD 103,000 - 114,000; Full time

Job summary

Department of Planning, Housing and Infrastructure NSW (DPHI NSW) in Penrith and Bradfield seeks a Digital Communications Officer to lead multi-channel publishing, content creation and analytics across websites, social media, newsletters and intranet channels. You’ll publish content, support social scheduling, and report performance to senior leaders, shaping digital approaches for key projects.

You’ll work across content, publishing, analytics and engagement, using Canva and Adobe Creative

Qualifications

• Experience publishing across websites, social media, newsletters and intranets under WCAG guidelines.
• Experience with Content Management Systems.
• Experience creating content for websites and social media (writing, photography, short-form video).
• Experience in web and social media analytics and reporting.
• Proficient in Canva, Adobe Creative Cloud (Photoshop, Illustrator, After Effects, Premiere Pro) or similar.
• Tertiary qualifications in communications, journalism, public relations, marketing or equivalent.
• Valid driver’s license and ability to travel to locations not accessible by public transport.

Responsibilities

• Creating engaging digital content for websites, social media, newsletters, videos and other multimedia channels.
• Publishing and maintaining content across digital platforms and CMS.
• Supporting the planning, scheduling and moderation of social media content.
• Monitoring campaign, website and social media performance and reporting on insights and outcomes.
• Using analytics and stakeholder feedback to identify opportunities for improvement.
• Assisting with digital communication and engagement activities that support organisational goals.
• Providing practical digital communications advice to internal stakeholders.
• Keeping up with emerging digital trends, audience behaviours and new technologies.

Skills

Multi-channel publishing

Content management systems

Content creation

Analytics & reporting

Design software

Tertiary qualifications

Driver’s license & travel

Education

Tertiary qualifications in communications/related field

Tools

Canva

Adobe Creative Cloud

Photoshop

Illustrator

After Effects

Premiere Pro

Job description

Department of Planning, Housing and Infrastructure NSW – Penrith NSW

• Digital Communications Officer, Bradfield Development Authority
• Temporary Full-Time Opportunity up to May 2030
• Office location: Penrith and Bradfield
• Salary ranges from $102,936 - $113,579 plus super

If you're a curious digital all-rounder who loves variety, thrives on learning, and enjoys rolling up your sleeves to make things happen, keep reading.

This is not your typical government job. This is your chance to join a collaborative team where you'll be trusted to contribute, experiment, learn and grow. You'll work across digital content, social media, publishing, analytics and reporting, playing a key role in how we connect with our audiences and deliver meaningful outcomes.

One day you might be creating website content, publishing social media posts or designing a digital campaign. The next, you'll be analysing performance data, building reports for senior leaders, or helping shape the digital approach for a high‑profile project.

About the Role

In this diverse and rewarding role, you will be:

• Creating engaging digital content for websites, social media, newsletters, videos and other multimedia channels
• Publishing and maintaining content across digital platforms and content management systems
• Supporting the planning, scheduling and moderation of social media content
• Monitoring campaign, website and social media performance and reporting on insights and outcomes
• Using analytics and stakeholder feedback to identify opportunities for improvement
• Assisting with digital communication and engagement activities that support organisational goals
• Providing practical digital communications advice to internal stakeholders
• Keeping up with emerging digital trends, audience behaviours and new technologies

For more information, please visit the Role Description:Digital Communications Officer BDA

What we’re looking for

We're seeking someone who has:

• Demonstrated experience in multi-channel communications publishing including digital channels such as website, social media, e-newsletters and intranets under relevant WCAG guidelines.
• Demonstrated experience working with Content Management Systems
• Demonstrated experience in content creation (writing, photography, short-form video) for website and social media.
• Demonstrated experience in web and social media analytics/reporting.
• Demonstrated experience working with design software such as Canva, Adobe Creative Cloud or similar (including Photoshop, Illustrator, After Effects and Premiere Pro).
• Tertiary qualifications in communications, journalism, public relations, marketing or a related field, or equivalent professional experience.
• Valid Driver’s license and the willingness/ability to travel to locations not accessible by public transport

This role would suit

This role is ideal for someone who:

• Loves digital communications and wants to keep learning
• Enjoys variety and is comfortable switching between creative and analytical tasks
• Is adaptable, proactive and open to new challenges
• Thrives in a collaborative, fast-paced environment
• Wants to build a broad skillset rather than specialise in just one area

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Should you require further information about the role please contact Philip Youngman, Hiring Manager via ***************@bda.nsw.gov.au

Atalentpool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process (including an alternate format of the application form), ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via ***************@dpie.nsw.gov.au or (02) 63637*** - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out ourAboriginal applicants guideto assist with applying for the role or contact ourAboriginal CareerPathwaysteam for a yarn.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanentresident orhold a valid Australian working Visa for the duration of the appointment.This role is subject to standard pre-employment checks, including a criminal record check.