DIGITAL COMMUNICATIONS OFFICER

Child Protection; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working options

Paid Parental Leave

Health and Fitness Perks

Salary packaging

Wellbeing support

Job summary

Department for Child Protection (DCP) in Adelaide seeks a Digital Communications Officer to develop and coordinate high‑quality digital content that engages internal and external audiences. Based in metropolitan Adelaide, this newly created role suits communication designers with strong web and digital skills who work across campaigns and projects.

You will use contemporary design and content creation tools to deliver user‑focused communications, advise stakeholders on UX, visual design and

Qualifications

• Experience in digital content creation and management using SharePoint, Squiz Matrix and social platforms.
• Ability to advise on user experience, visual design and social media content.
• Experience with publishing digital content across multiple platforms and CMS.

Responsibilities

• Create engaging, timely and relevant content across DCP’s website and intranet.
• Guide ongoing improvements to digital communication policies and strategies.
• Plan digital campaigns that promote the DCP brand ethos and monitor engagement metrics.
• Share best-practice advice to stakeholders on UX and accessibility.

Skills

Digital content creation

Content management systems

UX awareness

Tools

SharePoint

Squiz Matrix

Adobe Creative Suite

Facebook

Instagram

LinkedIn

Live Tiles

HTML coding

Job description

Produce innovative digital content that captures target publics

Apply professional expertise to transform strategic outcomes.

DCP’s Strategic Communications team are seeking an experienced Digital Communications Officer to develop and coordinate high-quality digital content that engages internal and external audiences. Based in metropolitan Adelaide, this newly created role is ideally suited to communication designers with strong web and digital skills, who enjoy working across a variety of platforms, campaigns, and projects. The successful candidate will use contemporary design and content creation tools to deliver effective, user-focused communications that meet diverse client needs.

Essential Qualifications:

• Demonstrated experience and proficiency in digital content creation and management, including the use of SharePoint (including Live Tiles), Squiz Matrix, and social media platforms (e.g. Facebook, Instagram, LinkedIn) and the Adobe Creative Suite.

In this role, you will:

• Guide ongoing improvements to digital communication policies and strategies
• Create engaging, timely and relevant content across DCP’s website and intranet
• Propose best-practice advice to key stakeholders surrounding user experience, visual design and social media content
• Plan digital communication initiatives and campaigns that promotes the brand ethos of DCP
• Examine digital performance metrics, such as engagement, traffic and trends to bolster improvement outcomes and strategy proposals.

About you:

• You have experience in publishing and maintaining digital content across various online platforms
• You possess excellent interpersonal skills to strengthen client-facing partnerships
• You have expert knowledge of content management systems to execute digital campaigns
• You can utilise Live Tiles and html coding to effectively structure and share information across platforms
• You are a detailed-orientated individual, who can fortify business targets.

Why You’ll Love It Here - DCP Benefits That Matter:
At DCP, these are just some of the benefits you’ll enjoy:

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
• Flexible working options with tailored arrangements to help you balance work and life
• Paid Parental and Partner Leave – additional paid time to support you and your growing family
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP
• Salary Packaging – reduce your taxable income with a range of pre-tax benefits
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
• Wellbeing Support - confidential Employee Assistance Program services for you and your family.

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Contact Us

Enquiries to Aaron Harvey - Principal Creative and Digital Advisor [phone] [e-mail]

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.