Digital Adoption Specialist — B2B eCommerce & CRM

Macquarie Bank Limited; Sydney; In loco; AUD 80.000 - 90.000; Tempo pieno

Descrizione del lavoro

Macquarie Bank Limited is seeking a Digital Adoption Specialist in Australia. You will drive adoption of B2B eCommerce and eProcurement platforms, train customers, and collaborate with sales, operations and technical teams to expand digital capabilities.

The role involves identifying digital opportunities, supporting onboarding, and delivering engaging demonstrations while building strong customer relationships and contributing to digital transformation initiatives.

Competenze

• 2+ years in digital adoption or related customer-facing role.
• Strong technical aptitude across multiple digital platforms and business systems.
• Experience with B2B eCommerce, eProcurement, CRM or ERP systems.
• Experience onboarding customers, platform demonstrations or digital implementations.

Mansioni

• Drive adoption and ongoing utilisation of B2B eCommerce and eProcurement platforms.
• Engage with customers to understand purchasing processes and identify digital opportunities.
• Deliver platform demonstrations, onboarding and practical training sessions.

Conoscenze

Digital adoption

Customer success

B2B eCommerce

CRM or ERP systems

Stakeholder engagement

Training delivery

Strumenti

CRM

ERP systems

Descrizione del lavoro

Macquarie Bank Limited is seeking a Digital Adoption Specialist in Australia. You will drive adoption of B2B eCommerce and eProcurement platforms, train customers, and collaborate with sales, operations and technical teams to expand digital capabilities.

The role involves identifying digital opportunities, supporting onboarding, and delivering engaging demonstrations while building strong customer relationships and contributing to digital transformation initiatives.