DFV Crisis Line Team Leader – Brisbane (Part-Time, Weekends)

DVConnect; Brisbane; Hybrid; AUD 90,000 - 110,000; Part time

Benefits offered by this job

Shift loading

Employee Assistance Program

Regular professional supervision

Hybrid work after 3 months

Job summary

DVConnect seeks a female leader to head Womensline’s crisis team in Brisbane, guiding counsellors and support workers in DFSV response. You will coach staff, review performance, and collaborate with partners to ensure compliant service delivery across Queensland.

Strong leadership, trauma-informed practice, and knowledge of DFV legislation are essential. The role includes a 24/7 roster with potential hybrid work after three months.

Qualifications

• Leadership experience in DFSV or related service delivery fields.
• Post-graduate certification or extensive DFV crisis advocacy experience desirable.
• Ability to guide and support staff while upholding cultural safety.

Responsibilities

• Lead, coach and mentor a team of crisis staff to deliver timely DFSV support.
• Provide feedback, plan workflows, and conduct performance reviews.
• Engage with external stakeholders and ensure compliance with obligations.
• Contribute to a safe, inclusive and trauma-informed service environment.

Skills

Leadership experience

People management

Communication skills

Education

Tertiary qualification in social work / human services or similar

Tools

MS Office

Job description

DVConnect seeks a female leader to head Womensline’s crisis team in Brisbane, guiding counsellors and support workers in DFSV response. You will coach staff, review performance, and collaborate with partners to ensure compliant service delivery across Queensland.

Strong leadership, trauma-informed practice, and knowledge of DFV legislation are essential. The role includes a 24/7 roster with potential hybrid work after three months.