Desktop Support Technician: Windows, Mac & Apps

Axiom Technologies Group; Darwin; On-site; AUD 65,000 - 80,000; Full time

Job summary

Axiom Technologies Group is seeking an IT Support professional to handle end-user computing, OS troubleshooting, and hardware/peripheral support in a fast-paced environment.

Responsibilities include troubleshooting Windows, macOS, and mobile devices across departments, assisting with SCCM deployment tasks, and delivering excellent customer service while maintaining professional standards.

Qualifications

• At least two IT qualifications from the listed options are required.
• 1 year of relevant experience is preferred; freshers welcome.
• Experience supporting Windows, Mac, and mobile OS environments.
• Strong customer service and communication skills are essential.
• Ability to work both independently and in a team.

Responsibilities

• Troubleshoot Windows, Mac, and mobile operating systems and peripherals.
• Provide end-user IT support and customer service.
• Assist with deployment and maintenance tasks using SCCM.
• Support printers and PC/laptop hardware and accessories.

Skills

End-user computing

Infrastructure support

Analytical problem solving

Communication skills

Teamwork

Self-motivation

Education

CompTIA A+ Certification

MCITP (Desktop)

MOS Certification

OEM Maintenance Certification

Tools

SCCM

Active Directory

Exchange

Microsoft Office

Apple OS

Job description

Axiom Technologies Group is seeking an IT Support professional to handle end-user computing, OS troubleshooting, and hardware/peripheral support in a fast-paced environment.

Responsibilities include troubleshooting Windows, macOS, and mobile devices across departments, assisting with SCCM deployment tasks, and delivering excellent customer service while maintaining professional standards.