Desktop Support Engineer: End-User Computing

Axiom Technologies; Queensland; On-site; AUD 52,000 - 78,000; Full time

Job summary

Axiom Technologies in Queensland, Australia, is seeking an enthusiastic IT Support Technician to deliver end-user computing support across Windows environments, MS Office, printers, and mobile devices. You will troubleshoot hardware and software, manage deployment tools like SCCM, and provide friendly, professional service to a diverse user base.

The role requires strong communication, time-management, and problem-solving skills, with a focus on simple, effective solutions.

Qualifications

• Two IT qualifications from the listed options are required.
• 1 year of relevant IT experience preferred; freshers welcome.
• Strong end-user support and service orientation.
• Experience with Windows OS and Office applications.

Skills

End-user computing

Customer service

Communication skills

Analytical thinking

Problem solving

Time management

Teamwork

Self-motivation

Attention to detail

Education

PC Laptop OEM Maintenance Certification

CompTIA A+ Certification

MCITP (Desktop)

MOS Certification

Tools

SCCM

Microsoft Office

Active Directory

Exchange

Apple OS

Job description

Axiom Technologies in Queensland, Australia, is seeking an enthusiastic IT Support Technician to deliver end-user computing support across Windows environments, MS Office, printers, and mobile devices. You will troubleshoot hardware and software, manage deployment tools like SCCM, and provide friendly, professional service to a diverse user base.

The role requires strong communication, time-management, and problem-solving skills, with a focus on simple, effective solutions.