Desktop Support Specialist - Onsite & On-Call Help

Axiom Technologies; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Job summary

Axiom Technologies is seeking a capable desktop support resource to coordinate activities from simple tasks to more complex plans. The role provides onsite/on-call assistance to end-users in the organization's computing environment to ensure timely and accurate service delivery.

You will perform first/second-level support for devices, OS/software installation, and asset management, with strong communication and troubleshooting skills required to succeed.

Qualifications

• Experience in first/second-level support for devices and OS/software installation.
• Asset management knowledge and practice.
• Excellent communication and troubleshooting skills.

Responsibilities

• First/second-level support for devices and OS/software installation.
• Coordinate onsite/on-call assistance to end-users to ensure timely service delivery.
• Asset management and inventory tracking.

Skills

Strong communication

Troubleshooting

Desktop support

Job description

Axiom Technologies is seeking a capable desktop support resource to coordinate activities from simple tasks to more complex plans. The role provides onsite/on-call assistance to end-users in the organization's computing environment to ensure timely and accurate service delivery.

You will perform first/second-level support for devices, OS/software installation, and asset management, with strong communication and troubleshooting skills required to succeed.