Desktop Deployment Engineer - Travel & On-site Support

Ethan Talent; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Ethan Global is a leading Australian ICT service provider seeking a self-starting Desktop Deployment engineer to support laptop deployments, imaging, and large-scale enterprise support across Australia. The role demands face-to-face and phone troubleshooting in a fast-paced environment and a proactive customer-first approach.

Essential experience includes Windows OS deployment, Intune/SCCM, Active Directory, and strong problem-solving across the Microsoft stack.

Qualifications

• Proven troubleshooting experience at L1/L2 for on-site and remote users
• Deployment of laptops including reimaging and full lifecycle deployment of devices
• Full driving license and willingness to travel across Australia
• Experience in a large enterprise environment supporting customers by phone and in person
• Strong troubleshooting across the Microsoft technology stack
• Proactive attitude and genuine desire to help people

Skills

Desktop deployment

Troubleshooting L1/L2

Windows OS

Intune SCCM

Active Directory

Office 2003-2010

MS Exchange

DNS DHCP TCP/IP

Travel ready

Tools

Intune

SCCM

Job description

Ethan Global is a leading Australian ICT service provider seeking a self-starting Desktop Deployment engineer to support laptop deployments, imaging, and large-scale enterprise support across Australia. The role demands face-to-face and phone troubleshooting in a fast-paced environment and a proactive customer-first approach.

Essential experience includes Windows OS deployment, Intune/SCCM, Active Directory, and strong problem-solving across the Microsoft stack.