Desktop Building Assessor

Ambrose Construct Group; Sunshine Coast Regional; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Referral program ($2000 for referring)

Zusammenfassung

Ambrose Construct Group is seeking an experienced Desktop Building Assessor to join our team. This role suits someone with plumbing, insurance building, restoration or construction background and strong knowledge of water damage who wants to apply their technical experience in a desktop environment.

Reporting to the National Make Safe Leader, you will assess building and water damage claims, conduct virtual assessments, coordinate evidence, and prepare detailed reports for insurers.

Qualifikationen

• Plumbing background or strong knowledge of plumbing and water-related damage.
• Experience in plumbing, construction, insurance building, restoration, claims or related field.
• Solid understanding of building practices and ability to determine causes of property damage.
• Strong analytical and problem-solving abilities.
• Strong written communication and report-writing skills; confident with customers, insurers and trades.
• High attention to detail and accuracy.
• Ability to manage multiple claims and priorities.

Aufgaben

• Review and assess plumbing or water-related building claims.
• Conduct virtual assessments to determine cause and extent of damage.
• Apply plumbing/building knowledge to determine causation.
• Identify claims potentially outside policy coverage.
• Coordinate plumbers, trades and other specialists for evidence.
• Prepare clear causation and assessment reports for insurers.
• Liaise with customers, insurers, trades and internal teams.
• Maintain accurate documentation across systems.
• Progress claims efficiently while delivering excellent customer service.

Kenntnisse

Plumbing background

Building knowledge

Analytical skills

Report writing

Communication with customers/insurers

Attention to detail

Multi-claim management

Customer-focused approach

Jobbeschreibung

Ready to take your plumbing or building experience off the tools and into a desktop-based role?

Ambrose Construct Group is seeking an experienced Desktop Building Assessor to join our team. This position is ideally suited to someone with a plumbing, insurance building, restoration or construction background who has strong knowledge of water damage and wants to apply their technical experience in a desktop environment.

Reporting to the National Make Safe Leader, you will assess Escape of Liquid claims, investigate causation, coordinate supporting evidence and prepare detailed reports to assist insurers with claim decisions.

About the Role

In this role, you will:

• Review and assess Escape of Liquid and water-related building claims
• Conduct virtual assessments to determine the cause and extent of damage
• Use your practical plumbing or building knowledge to assess causation
• Identify claims that may potentially fall outside policy coverage
• Coordinate plumbers, trades and other specialists to obtain supporting evidence
• Prepare clear and accurate causation and assessment reports for insurers
• Liaise with customers, insurers, trades and internal teams
• Maintain accurate documentation across internal and insurer systems
• Help progress claims efficiently while providing excellent customer service

About You

In this role, you will:

You may currently be working as a Plumber, Insurance Building Assessor, Restoration Technician, Building Supervisor or within insurance claims and be ready for something different.

Ideally, you'll bring:

• A plumbing background or strong knowledge of plumbing and water-related building damage
• Experience within plumbing, construction, insurance building, restoration, claims or a related field
• Strong knowledge of building practices and the ability to understand the cause of property damage
• Excellent analytical and problem-solving skills
• Strong written communication and report-writing abilitiesConfidence communicating with customers, insurers and trades
• Strong attention to detail and accuracy
• The ability to manage multiple claims and priorities
• A positive and customer-focused approach

What Ambrose Construct Group can offer

• A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
• A competitive remuneration package based on your experience level.
• Access to our Employee Assistance Program.
• A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
• A seamless induction, professional development and learning opportunities.
• Modern office facilities and resources.
• Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ.

Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note: Only short-listed applicants will be contacted.