Department Manager Mackay

Spotlight; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay & super

Profit share program

Leadership training

Employee assistance

Staff discount Spotlight/Harris Scarfe

Incentives & rewards

Job summary

Spotlight is Australasia’s largest chain of craft, fabric and home interior stores, offering a dynamic, values-driven environment with strong growth opportunities. The Store Leader role in Mackay focuses on guiding daily operations and driving customer service excellence.

You will lead stock, merchandising standards, and promotional campaigns while developing your team and delivering sales targets in a high-volume store setting.

Qualifications

• Strong retail leadership experience preferred.
• Visual merchandising experience.
• First Aid certified or willing to be trained (fully funded).

Responsibilities

• Support Store Manager in daily operations.
• Monitor stock recovery in your department.
• Achieve sales growth and KPI targets.
• Lead team to deliver exceptional customer service.
• Execute department visual merchandising and standards.
• Launch and plan catalogue campaigns.
• Stock integrity initiatives to increase department profit.

Skills

Retail leadership

Visual merchandising

Stock management

Owner mindset

Passionate attitude

Resilience & problem solving

Communication skills

IT competency

First Aid certified

Job description

Spotlight’s remarkable success has been more than 50 years in the making and owes much to the values of the company’s founders, who are committed to investing in people, success, and excellence.

Benefits of Working at Spotlight:

• Competitive Salary + Super + Quarterly Profit Share
• Leadership Training Program
• Join a high-performing, values-based team
• Employee Assistance Program
• Discount % card for Spotlight, Harris Scarfe & Anaconda
• Be part of a Culture that rewards and gives regular incentives

Role Responsibilities:

• Supporting the Store Manager in managing daily operations
• Monitor daily stock recovery in your department
• Achieve sales growth and meet department KPI targets
• Build your team to deliver exceptional customer service
• Lead by example in all areas
• High volume stock management
• Executing department Visual Merchandising and standards
• Launching and planning catalogue campaigns
• Stock integrity initiatives to increase department profit

The Ideal Candidate:

• Strong retail leadership experience preferred
• Visual merchandising experience
• Physically capable to work large volumes of stock and set the pace
• Having an owner's mindsetfor your department
• A passionate attitude that inspires your Team
• A resilient & innovative problem solver
• Strong verbal and written communication skills
• IT competency
• First Aid certified or willing to be trained (fully funded)

Spotlight’s chain of craft, fabric and home interior superstores is Australasia’s largest. Our unique offering of an extensive product range, coupled with knowledgeable Team Members in a one-stop shopping destination, has cultivated a strong and loyal customer base

When you join our team, you will become part of the Spotlight Retail Group, which comprises Spotlight, Anaconda and Harris Scarfe.