Dental Receptionist / Front Office Coordinator

Casuarina Dental; Tweed Heads; Sur place; AUD 30 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Flexible hours

Competitive pay

Supportive team

Professional development

Modern facility

Résumé du poste

Casuarina Dental in Casuarina, NSW, seeks a dental receptionist/front office coordinator for part-time or flexible hours. Join a small family team focused on patient care, with duties spanning greeting patients, scheduling, inquiries, payments, and records management.

You’ll work in a modern facility, using current practice software, with competitive pay aligned to industry standards and opportunities for skill development within a supportive environment.

Qualifications

• Proven experience working as a dental receptionist or in a similar front-office healthcare role.
• Proficiency with dental practice management software and Microsoft Office applications.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff.
• Strong organisational and time management abilities.
• Ability to multitask and prioritise in a busy environment.
• Demonstrated commitment to patient confidentiality and compliance with privacy legislation.

Responsabilités

• Greeting patients warmly and professionally upon arrival at the practice.
• Managing patient appointments using practice management software and scheduling systems.
• Handling patient enquiries via phone, email, and in person with professionalism and efficiency.
• Processing patient payments and managing invoicing and billing procedures.
• Maintaining accurate and confidential patient records in compliance with privacy legislation.
• Performing general administrative duties including filing, data entry, and correspondence.
• Assisting with patient check-in and check-out procedures.
• Supporting the dental team by coordinating appointments and ensuring smooth practice operations.

Connaissances

Dental receptionist

Communication skills

Time management

Multitasking

Privacy compliance

Customer service

Microsoft Office

Practice management software

Outils

Practice management software

Microsoft Office

Description du poste

Are you someone passionate about working with people? Do you find joy in being part of a small family team? If you have answered yes to both of these questions, this position may be for you.

About the role

Casuarina Dental is seeking a dental receptionist / front office coordinator to join our team in Casuarina, NSW. We offer flexibility and the opportunity to work in a dynamic, patient-focused dental practice environment. You will have the flexibility to work varying hours and days as required by the practice, making this ideal for those seeking part-time or flexible work arrangements.

About Casuarina Dental

Casuarina Dental is committed to providing high-quality dental care to the Casuarina community. Our practice is dedicated to maintaining excellence in patient care, clinical outcomes, and a supportive team environment. We pride ourselves on creating a welcoming atmosphere for both our patients and our staff, where professionalism and compassion go hand in hand. Our team works collaboratively to ensure every patient receives the best possible care and experience.

• Greeting patients warmly and professionally upon arrival at the practice
• Managing patient appointments using practice management software and scheduling systems
• Handling patient enquiries via phone, email, and in person with professionalism and efficiency
• Processing patient payments and managing invoicing and billing procedures
• Maintaining accurate and confidential patient records in compliance with privacy legislation
• Performing general administrative duties including filing, data entry, and correspondence
• Assisting with patient check-in and check-out procedures
• Supporting the dental team by coordinating appointments and ensuring smooth practice operations

What we're looking for – Dental Receptionist

• Proven experience working as a dental receptionist or in a similar front-office healthcare role
• Proficiency with dental practice management software and Microsoft Office applications
• Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff
• Strong organisational and time management abilities
• Ability to multitask and prioritise in a busy environment
• Demonstrated commitment to patient confidentiality and compliance with privacy legislation
• Customer service-oriented mindset with a genuine passion for helping others

What we offer

• A supportive and collaborative team environment where your contributions are valued.
• The opportunity to develop your skills and knowledge in a patient-focused dental practice
• Competitive rates of pay in accordance with relevant industry awards
• A welcoming workplace culture that prioritises staff wellbeing and professional development
• The chance to work in a modern dental facility using current technology and practices