Dental Receptionist

National Dental Care; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Job summary

National Dental Care Mawson Lakes is seeking a dynamic Dental Receptionist to join our modern practice. You’ll be the welcoming first point of contact, handling phone, email and face-to-face communications while supporting all day-to-day front desk operations in a busy, team-based environment.

This full-time role includes ongoing training, career development opportunities and competitive remuneration. Ideal candidates have a minimum of 2 years’ reception experience in a dental practice and are

Qualifications

• Minimum 2 years of experience as a Receptionist in a dental practice.
• Sound computer literacy skills with proficiency in MS Office
• Dental 4 Windows (D4W) experience preferable

Responsibilities

• Serve as the first point of contact for patients, providing friendly and professional reception.
• Manage phone, email and in-person communications and coordinate scheduling.
• Oversee day-to-day front desk operations in collaboration with the Practice Manager.
• Maintain accurate patient records and support administrative tasks as needed

Skills

Dental receptionist experience

MS Office proficiency

D4W experience preferred

Tools

Dental 4 Windows (D4W)

Job description

National Dental Care is seeking a dynamic and highly organised Dental Receptionist to assist the team in our modern Mawson Lakes practice. This is a full-time position.

About National Dental Care

National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies - including scanners, CBCTs and CEREC. At NDC, we pride ourselves on our collaborative, team-focused culture and outstanding training and development opportunities. This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.

About the Role

As the first point of contact for our patients, your welcoming disposition and understanding nature will deliver a great first impression. In addition to exceptional customer service skills, you’ll be a competent administrator with responsibility for all aspects of the day-to-day operations of the practice reception. From dealing with the phone, electronic and face-to-face communications, through to a full suite of administrative tasks, you’ll work closely with our Practice Manager in a dynamic team environment.

Skills & Experience

You have:

• Minimum 2 years of experience as a Receptionist in a dental practice
• Sound computer literacy skills with proficiency in MS Office
• Dental 4 Windows (D4W) experience preferable

You are:

• Highly professional, with a polished image and good personal presentation
• An excellent communicator - both written and oral - with high attention to detail
• Extremely organised, possessing strong time-management and administration skills
• Confident at following guidelines and direction, multi-tasking, and working within a fast-paced, collaborative team environment

What We Offer

• Ongoing training and development opportunities to help you achieve your career goals
• Fantastic networking opportunities with highly skilled professionals across Australia
• Competitive remuneration packages, great incentive schemes, and attractive benefits
• A fun, supportive culture with a team that loves to connect and celebrate achievements
• Modern practices that employ the latest dental technologies and equipment
• Local community engagement through regular fundraising, donating and volunteering