Dental Receptionist - Flexible Hours + Growth Path

The Dentist Cairns Dental Group; Cairns Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Job summary

The Dentist Cairns Dental Group in Westcourt, QLD is seeking a dedicated Dental Receptionist to join our friendly, professional team. The role focuses on patient care, efficient front desk duties, and supporting ongoing clinic operations.

We value a professional, patient-first attitude, strong communication, and the ability to multitask in a fast-paced environment. Flexible hours with potential to increase and a supportive team for ongoing development are available.

Qualifications

• Experience in a dental or medical reception role is an advantage, but not essential.
• Professional, friendly, and patient-first attitude.
• Strong communication and multitasking skills.
• Ability to work independently and as part of a team.
• Strong computer and administrative skills with EFTPOS, HICAPS, Medicare & DVA preferred.
• Understanding of infection control and hygiene standards.
• Willingness to learn and adapt to changing environments.

Responsibilities

• Welcoming patients and managing front desk operations.
• Handling payments (EFTPOS, HICAPS, Medicare, DVA, etc.)
• Scheduling appointments and managing patient enquiries (phone, SMS, and email)
• Supporting the clinical team with administrative and compliance tasks
• Ensuring the highest standards of hygiene and infection control are maintained

Skills

Customer service

Communication

Teamwork

Independent work

Tools

EFTPOS

HICAPS

Medicare

DVA

Job description

The Dentist Cairns Dental Group in Westcourt, QLD is seeking a dedicated Dental Receptionist to join our friendly, professional team. The role focuses on patient care, efficient front desk duties, and supporting ongoing clinic operations.

We value a professional, patient-first attitude, strong communication, and the ability to multitask in a fast-paced environment. Flexible hours with potential to increase and a supportive team for ongoing development are available.