Dental Receptionist — Flexible Fortnight, No Weekends

Plaza Dental; Mount Pleasant; On-site; AUD 50,000 - 65,000; Full time

Job summary

Plaza Dental in Mount Pleasant, Queensland, is seeking a friendly Dental Receptionist to join our team. This full-time position serves as the first point of contact for patients and supports smooth day-to-day operations of our dental practice.

You will manage the reception desk, scheduling, patient check-ins/outs, billing inquiries and medical records with a professional and confidential approach. Join a collaborative team dedicated to high-quality patient care.

Qualifications

• Experience in dental/medical reception preferred.
• Excellent communication and interpersonal skills.
• Proficient with practice management software.

Responsibilities

• Greet patients warmly and manage the reception area.
• Handle phone calls, direct inquiries and provide service information.
• Schedule and confirm appointments to ensure smooth clinic flow.
• Process check-ins/outs, gather information and process payments.
• Maintain confidential patient records per privacy regulations.
• Manage appointment reminders and follow-ups.
• Coordinate with dental staff to ensure efficient operations.
• Assist with patient billing inquiries and accurate data entry.
• Perform basic administrative tasks and office duties.

Skills

Customer service

Communication

Organisation

Software literacy

Privacy compliance

Tools

Practice management software

Job description

Plaza Dental in Mount Pleasant, Queensland, is seeking a friendly Dental Receptionist to join our team. This full-time position serves as the first point of contact for patients and supports smooth day-to-day operations of our dental practice.

You will manage the reception desk, scheduling, patient check-ins/outs, billing inquiries and medical records with a professional and confidential approach. Join a collaborative team dedicated to high-quality patient care.