Dental Receptionist

The Dentist Cairns Dental Group; Cairns Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Job summary

The Dentist Cairns Dental Group in Westcourt, QLD is seeking a dedicated Dental Receptionist to join our friendly, professional team. The role focuses on patient care, efficient front desk duties, and supporting ongoing clinic operations.

We value a professional, patient-first attitude, strong communication, and the ability to multitask in a fast-paced environment. Flexible hours with potential to increase and a supportive team for ongoing development are available.

Qualifications

• Experience in a dental or medical reception role is an advantage, but not essential.
• Professional, friendly, and patient-first attitude.
• Strong communication and multitasking skills.
• Ability to work independently and as part of a team.
• Strong computer and administrative skills with EFTPOS, HICAPS, Medicare & DVA preferred.
• Understanding of infection control and hygiene standards.
• Willingness to learn and adapt to changing environments.

Responsibilities

• Welcoming patients and managing front desk operations.
• Handling payments (EFTPOS, HICAPS, Medicare, DVA, etc.)
• Scheduling appointments and managing patient enquiries (phone, SMS, and email)
• Supporting the clinical team with administrative and compliance tasks
• Ensuring the highest standards of hygiene and infection control are maintained

Skills

Customer service

Communication

Teamwork

Independent work

Tools

EFTPOS

HICAPS

Medicare

DVA

Job description

The Dentist Cairns Dental Group – Westcourt QLD

The Dentists Cairns Dental Group is expanding, and we're looking for a dedicated Dental Receptionist to join our friendly, professional team in Westcourt. We're offering a fantastic opportunity for someone who's passionate about patient care and thrives in a fast-paced, team-oriented environment.

Key responsibilities

• Welcoming patients and managing front desk operations


• Handling payments (EFTPOS, HICAPS, Medicare, DVA, etc.)


• Scheduling appointments and managing patient enquiries (phone, SMS, and email)


• Supporting the clinical team with administrative and compliance tasks


• Ensuring the highest standards of hygiene and infection control are maintained

About you

• Experience in a dental or medical reception role is an advantage, but not essential


• A professional, friendly, and patient-first attitude


• Strong communication and multitasking skills


• Ability to work independently and as part of a team


• Strong computer and administrative skills (experience with EFTPOS, HICAPS, Medicare & DVA preferred)


• An understanding of infection control and hygiene standards


• Willingness to learn and adapt to changing environments

About us

• The Dentists Cairns Dental Group is a modern dental practice with a strong patient base located in Westcourt, QLD.


• A supportive and experienced team environment


• Ongoing training and career development


• Flexible hours with the potential to increase


• Opportunity for career progression in a growing practice