Dental receptionist

Dr Bobby Chhoker Dental Clinic; Sydney; On-site; AUD 52,000 - 68,000; Full time

Job summary

Bondi Cosmetic Dentist in Bondi Junction, NSW, is seeking a friendly and professional Dental Receptionist to join a busy practice. You will welcome patients, handle calls, manage the appointment book, process payments and maintain patient records.

You will collaborate with dentists and dental assistants to ensure a seamless patient experience. The role is full-time, Monday to Friday, 8:30am–5:00pm, with opportunities to develop skills within the practice and take on varied, supporting tasks as

Qualifications

• Full, unrestricted working rights in Australia are required.
• Experience with a dental practice or Core Practice is advantageous.
• Ability to learn new systems quickly and work independently.

Responsibilities

• Welcoming patients and creating a warm, professional first impression.
• Managing incoming calls, emails and patient enquiries.
• Scheduling appointments and optimising the appointment book.
• Processing payments and issuing invoices; managing patient accounts.
• Following up on appointments and outstanding enquiries.
• Coordinating with dentists and dental assistants for a smooth experience.
• Maintaining accurate patient records and admin documentation.
• Supporting the Practice Manager with daily tasks.

Skills

Clear communication

Organisational skills

Appointment book management

Cash handling

Computer literacy

Proactive attitude

Team player

Tools

Core Practice

Job description

As our Dental Receptionist, you'll be the first point of contact for our patients and play an essential role in ensuring the smooth day-to-day running of the practice.

Key responsibilities

Welcoming patients and creating a warm, professional first impression.

Managing incoming calls, emails and patient enquiries.

Scheduling appointments and proactively managing the appointment book to maximise efficiency.

Processing payments, issuing invoices and managing patient accounts.

Following up with patients regarding appointments, treatment and outstanding enquiries.

Coordinating with dentists and dental assistants to ensure a smooth patient experience.

Maintaining accurate patient records and administrative documentation.

Supporting the Practice Manager with daily administrative tasks.

Helping maintain an organised, efficient and welcoming reception environment.

About you

Excellent communication and interpersonal skills with a bubbly personality.

Strong organisational skills and attention to detail.

Confidence managing a busy appointment book and multiple priorities.

A friendly, professional and compassionate approach to patient care.

Confidence discussing treatment costs and processing payments.

Good computer skills and the ability to learn new systems quickly.

A proactive attitude and the ability to work independently.

A positive, team-oriented mindset.

Experience with Core Practice would be advantageous.

To be considered for this role, you must have full, unrestricted working rights in Australia with the ability to commit to a long-term position. Please note that we are unable to offer visa sponsorship for this role.

About us

Bondi Cosmetic Dentist is a modern, patient-focused dental practice specialising in general, cosmetic and implant dentistry. We pride ourselves on delivering exceptional patient experiences, from the first phone call through to the completion of treatment.

This position is full time Monday to Friday 8.30am until 5pm.

Join a supportive, friendly and professional team.

Convenient Bondi Junction location, close to public transport.

Gain exposure to a wide range of general, cosmetic and implant dentistry.

Enjoy a varied role where your contribution genuinely makes a difference.

Opportunities to develop your skills and grow within the practice.

Competitive remuneration based on experience.