Dental Receptionist

Holdsworth House Dental Practice; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Holdsworth House Dental Practice in Darlinghurst is seeking a warm, confident and highly organised receptionist who enjoys chatting with patients and handling a busy phone line with a friendly professional manner.

You will manage bookings, answer enquiries, follow up on unappointed treatment, maintain organised appointment books, discuss treatment and fees, process accounts and support the clinical team to keep the day running smoothly.

Qualifications

• At least 1 year of dental reception experience.
• Excellent communication skills with a friendly phone manner.
• Strong organisation and attention to detail.
• Proactive approach and willingness to take on greater responsibility.
• Willing to learn and adapt to practice needs.

Responsibilities

• Welcoming patients and providing a professional, friendly experience.
• Managing phone calls, enquiries, bookings and appointment changes.
• Following up patients with unappointed treatment and arranging their next appointments.
• Maintaining productive and well-organised appointment books.
• Communicating confidently about treatment, appointments and fees.
• Processing patient accounts, payments and billing, including following up outstanding accounts.
• Supporting the clinical team with the smooth day-to-day running of the practice.

Skills

Dental reception experience

Excellent communication

Strong organisation

Initiative

Willingness to learn

Job description

We are looking for a warm, confident and highly organised receptionist to join our established dental practice in Darlinghurst - someone with an excellent phone manner who enjoys speaking with patients, builds rapport easily and is ready to take on more responsibility.

Darlinghurst | Full-time | 4 days per week | Some Saturdays

We are looking for a warm, confident and highly organised receptionist to join our established dental practice in Darlinghurst - someone with an excellent phone manner who enjoys speaking with patients, builds rapport easily and is ready to take on more responsibility.

The role

You will be involved in:

• Welcoming patients and providing a professional, friendly experience
• Managing phone calls, enquiries, bookings and appointment changes
• Following up patients with unappointed treatment and arranging their next appointments
• Maintaining productive and well-organised appointment books
• Communicating confidently about treatment, appointments and fees
• Processing patient accounts, payments and billing, including following up outstanding accounts
• Supporting the clinical team with the smooth day-to-day running of the practice

About you

We're looking for someone with:

• At least 1 year of dental reception experience
• Excellent communication skills with a friendly and engaging phone manner
• Strong organisation and attention to detail
• Initiative and a proactive approach to work
• A willingness to learn and take on greater responsibility

We're happy to provide training and support to the right person in any areas where they may have less experience.

About the practice

We are a long-established private dental practice in Darlinghurst with a loyal patient base and a strong focus on high-quality, personalised care. You'll be joining an experienced and supportive team in a practice that values excellent patient care, strong communication and a positive working environment.

What we offer

• Full-time position across 4 days per week with 1-2 half-day Saturdays per month
• Training as required with opportunity for greater responsibility as you develop
• A supportive and experienced team
• Convenient Darlinghurst location close to public transport
• Remuneration based on experience

All applications will be treated with complete confidentiality.