Dental receptionist

Work Initiatives; North Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Bondi Cosmetic Dentist is seeking a friendly and professional Dental Receptionist to welcome patients and manage a busy front desk in Bondi Junction. The role involves handling calls, emails and enquiries, scheduling appointments and processing payments with accuracy and care.

You will work closely with dentists and dental assistants to ensure a smooth patient experience, maintain records, and support the Practice Manager with daily administrative tasks.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence managing a busy appointment book and priorities.
• Friendly, professional and compassionate approach to patient care.
• Confidence discussing treatment costs and processing payments.

Responsibilities

• Welcoming patients and creating a warm, professional first impression.
• Managing incoming calls, emails and patient enquiries.
• Scheduling appointments and managing the appointment book to maximise efficiency.
• Processing payments, issuing invoices and managing patient accounts.
• Following up with patients regarding appointments, treatment and outstanding enquiries.
• Coordinating with dentists and dental assistants to ensure a smooth patient experience.
• Maintaining accurate patient records and administrative documentation.
• Supporting the Practice Manager with daily administrative tasks.
• Maintaining an organised, efficient and welcoming reception environment.

Skills

Communication skills

Organisational skills

Multitasking

Customer service

Payment processing

Tools

Core Practice

Job description

As our Dental Receptionist, you'll be the first point of contact for our patients and play an essential role in ensuring the smooth day-to-day running of the practice.

Key responsibilities

Welcoming patients and creating a warm, professional first impression.

Managing incoming calls, emails and patient enquiries.

Scheduling appointments and proactively managing the appointment book to maximise efficiency.

Processing payments, issuing invoices and managing patient accounts.

Following up with patients regarding appointments, treatment and outstanding enquiries.

Coordinating with dentists and dental assistants to ensure a smooth patient experience.

Maintaining accurate patient records and administrative documentation.

Supporting the Practice Manager with daily administrative tasks.

Helping maintain an organised, efficient and welcoming reception environment.

About you

Excellent communication and interpersonal skills with a bubbly personality.

Strong organisational skills and attention to detail.

Confidence managing a busy appointment book and multiple priorities.

A friendly, professional and compassionate approach to patient care.

Confidence discussing treatment costs and processing payments.

Good computer skills and the ability to learn new systems quickly.

A proactive attitude and the ability to work independently.

A positive, team-oriented mindset.

Experience with Core Practice would be advantageous.

To be considered for this role, you must have full, unrestricted working rights in Australia with the ability to commit to a long-term position. Please note that we are unable to offer visa sponsorship for this role.

About us

Bondi Cosmetic Dentist is a modern, patient-focused dental practice specialising in general, cosmetic and implant dentistry. We pride ourselves on delivering exceptional patient experiences, from the first phone call through to the completion of treatment.

This position is full time Monday to Friday 8.30am until 5pm.

Join a supportive, friendly and professional team.

Convenient Bondi Junction location, close to public transport.

Gain exposure to a wide range of general, cosmetic and implant dentistry.

Enjoy a varied role where your contribution genuinely makes a difference.

Opportunities to develop your skills and grow within the practice.

Competitive remuneration based on experience.