Dental Receptionist

DentalFit; Melbourne; Presencial; AUD 33.000 - 44.000; A tiempo parcial

Descripción de la vacante

DentalFit in Abbotsford is seeking a warm, organised Dental Receptionist to join our practice on a part-time basis (Mon, Wed, Thu). You’ll be the first point of contact, ensuring a welcoming atmosphere, managing appointments, recalls, payments and patient records with confidentiality.

This role suits someone who enjoys people, thrives in a busy environment and delivers outstanding customer service. You’ll work closely with clinicians, support day-to-day operations and help maintain a modern,

Formación

• Previous experience as a dental receptionist or in a healthcare reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence using practice management software and computer systems.
• Current Working with Children Check preferred.

Responsabilidades

• Welcoming patients with warmth and professionalism, creating a positive first impression from the moment they arrive.
• Managing appointments, recalls and confirmations to support an efficient patient journey and smooth clinic flow.
• Answering phone calls and responding to patient enquiries with confidence, care and professionalism.
• Processing payments and supporting the practice with general financial administration.
• Maintaining accurate patient records while ensuring confidentiality and privacy requirements are always met.
• Completing general administrative tasks including correspondence, data entry and document preparation.
• Providing administrative and operational support to our clinical team throughout the day.
• Assisting with the presentation and organisation of the reception and clinical areas as required.
• Contributing to a positive, organised and welcoming environment for both patients and your teammates.

Conocimientos

Dental receptionist experience

Excellent communication

Organised

Multitasking

Customer service

Herramientas

Practice management software

Descripción del empleo

Help us create a different kind of dental experience.

At DentalFit, we believe dentistry is about more than teeth. It's about helping people live healthier lives through exceptional care, genuine relationships and a preventative approach that supports overall health and wellbeing.

We're a modern, patient-focused practice that combines clinical excellence, innovative technology and personalised care to create an experience where people feel comfortable, informed and genuinely cared for.

We're looking for a warm, organised and proactive Dental Receptionist to join our team in Abbotsford on a part-time basis, working Monday, Wednesday and Thursday.

As the first person our patients meet - whether over the phone or at reception - you'll play an important role in creating the welcoming, supportive experience DentalFit is known for. You'll help patients feel at ease while ensuring the day runs smoothly for both our patients and clinical team.

This role is perfect for someone who genuinely enjoys connecting with people, thrives in a busy environment and takes pride in delivering exceptional customer service.

The Opportunity

As our Dental Receptionist, you'll help create a seamless experience for our patients while supporting the day-to-day operations of the practice.

Your responsibilities will include:

• Welcoming patients with warmth and professionalism, creating a positive first impression from the moment they arrive.
• Managing appointments, recalls and confirmations to support an efficient patient journey and smooth clinic flow.
• Answering phone calls and responding to patient enquiries with confidence, care and professionalism.
• Processing payments and supporting the practice with general financial administration.
• Maintaining accurate patient records while ensuring confidentiality and privacy requirements are always met.
• Completing general administrative tasks including correspondence, data entry and document preparation.
• Providing administrative and operational support to our clinical team throughout the day.
• Assisting with the presentation and organisation of the reception and clinical areas as required.
• Contributing to a positive, organised and welcoming environment for both patients and your teammates.

About You

We're looking for someone who genuinely enjoys helping people.

You're warm, organised, reliable and thrive on creating positive experiences. You communicate with confidence, remain calm under pressure and enjoy being part of a team that supports one another.

Ideally, you'll have:

• Previous experience as a dental receptionist or in a healthcare reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence using practice management software and general computer systems.
• A professional, empathetic and patient-focused approach.
• The ability to multitask and manage competing priorities in a busy environment.
• A proactive, solutions-focused mindset and willingness to learn.
• An interest in dentistry, health and wellbeing, with knowledge of dental terminology considered an advantage.
• A current Working with Children Check, or willingness to obtain one, is preferred.

Why Join DentalFit?

DentalFit isn't a traditional dental practice.

We're passionate about creating a workplace where our team feels supported, respected and proud of the care they provide.

When you join DentalFit, you'll enjoy:

• A consistent part-time position working Monday, Wednesday and Thursday.
• A modern, progressive and welcoming practice.
• A supportive team that values collaboration and respect.
• Ongoing training and opportunities for professional development.
• The opportunity to work alongside passionate clinicians committed to exceptional patient care.
• A workplace culture built on kindness, continuous improvement and genuine teamwork.
• A positive environment where you can learn, grow and enjoy coming to work.

About DentalFit

DentalFit is a modern, preventative dental practice focused on the connection between oral health and overall wellbeing.

We believe great dentistry is about more than clinical treatment. It's about building trust, educating our patients and helping people feel confident in their health.

Our team is passionate about creating exceptional patient experiences while building a workplace where people genuinely enjoy coming to work. We value integrity, compassion, collaboration and continuous growth, and we believe those values are reflected in every interaction we have.