Dental Receptionist

Smile On Clinics; Medowie; On-site; AUD 45,000 - 65,000; Full time

Job summary

Smile On Medowie is seeking a friendly Dental Receptionist to welcome patients and help run the front desk in a busy dental practice. You will handle appointments, phones, emails, and patient accounts while coordinating with clinicians and dental staff.

A positive attitude and good multitasking skills are essential, with training provided where needed. Join a supportive team that values energy and collaboration.

Qualifications

• Dental reception experience is preferred.
• Positive attitude and ability to multitask in a busy clinic.
• Strong communication with patients and team members.

Responsibilities

• Greet patients and ensure a welcoming check-in.
• Manage appointment books and clinician schedules.
• Answer phones and emails and respond to enquiries.
• Process payments and manage patient accounts.
• Coordinate treatment appointments and follow-ups.
• Collaborate with dentists, clinicians and dental assistants.
• Support day-to-day practice administration.
• Bring positive energy to the team.

Skills

Friendly personality

Organised

Excellent communication

Team player

Proactive

Tools

Dental practice management software

Job description

Dental Receptionist – Join the Smile On Medowie Team!

Are you a people person who loves a busy day, enjoys having a laugh with your team, and knows how to make patients feel welcome from the moment they walk through the door?

Smile On Medowie is looking for a superstar Dental Receptionist to join our team!

This is an exciting opportunity to become part of a friendly, supportive and growing dental group where no two days are the same. We’re looking for someone with great energy, a positive attitude and the confidence to keep things running smoothly at the front desk.

What your day might look like

You’ll be the friendly face of the practice and an important part of the patient experience. Your role will include:

• Welcoming patients and making them feel comfortable and cared for

• Managing appointments and keeping our clinicians' books running smoothly

• Answering phones, emails and patient enquiries

• Processing payments and managing patient accounts

• Confirming appointments and helping keep our days productive

• Coordinating treatment appointments and patient follow-ups

• Working closely with our dentists, clinicians and dental assistants

• Helping with the general day-to-day organisation of the practice

• Bringing positive energy to the team and jumping in to help when needed!

Who are we looking for?

We’d love to meet someone who is:

• Friendly, bubbly and genuinely enjoys working with people
• Organised and able to juggle multiple things at once
• Confident communicating with patients both in person and over the phone
• Reliable, proactive and happy to take initiative
• Comfortable working in a fast-paced environment
• A great team player with a good sense of humour
• Professional while still being warm and approachable

Dental reception experience would be fantastic, particularly if you have experience with dental practice management software, treatment coordination or patient accounts.

However, attitude is incredibly important to us. If you have strong reception/customer service experience, are quick to learn and think you would be a great fit for dental, we would still love to hear from you.

Are you an experienced Dental Assistant ready for a change?

We’d also love to hear from DAs who are looking to step away from chairside assisting and transition into a Dental Reception role. Your existing dental knowledge and understanding of the patient journey would be a great advantage, and we’re more than happy to provide training and support to help you make the move to front desk.

Why join Smile On?

Smile On is a growing group of dental practices with a fantastic network of clinicians, practice teams and support staff.

You’ll have the opportunity to work with a supportive team, develop your dental knowledge and build a career within a growing organisation.

Most importantly, we want our practices to be somewhere our team enjoy coming to work. We work hard, support each other and like to have some fun along the way.

Sound like you?

If you’re looking for a fresh opportunity and think you could be the next friendly face of Smile On Medowie, we’d love to hear from you!