Dental Practice Manager

My Local Dentists; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Growth opportunities

Modern clinic

Supportive leadership

Long-term career

Job summary

Perfect Dental Care Liverpool and Tallawong is seeking an experienced Practice Manager to lead daily operations, oversee reception and clinical coordination, and implement efficient systems that enhance patient care across two NSW locations.

You will drive staffing, onboarding, payroll support, performance metrics, and governance while fostering a professional, collaborative workplace culture and long-term growth opportunities.

Qualifications

• Experience leading a dental/healthcare practice.
• Strong systems, processes, and patient experience focus.
• Ability to recruit, onboard, and train staff.

Responsibilities

• Oversee daily operations and ensure smooth workflow.
• Lead reception and clinical coordination teams.
• Manage rostering, recruitment, and training.
• Maintain infection control and quality standards.
• Monitor KPIs like patient retention and appointment utilization.
• Support payroll and bookkeeping where needed.
• Drive process improvements and system enhancements.

Skills

Dental practice management

Leadership

Organisational skills

Staff management

Tools

Dental software

Job description

Lead with purpose. Build systems. Support a high-performing team. Make a lasting impact.

Perfect Dental Care Liverpool and Tallawong is a modern and growing dental practice seeking an experienced and motivated Practice Manager to join our team.

This is a key leadership role suited to someone who thrives on organisation, accountability, structure, and creating smooth operational systems. You will work closely with the Principal Dentist and clinical team to ensure the practice operates efficiently, professionally, and delivers an exceptional patient experience every day.

If you enjoy building strong teams, improving systems, maintaining high standards, and creating an organised workplace culture — this could be an excellent long-term opportunity.

Full-time opportunity available for the right candidate.

Dental Practice Manager – Perfect Dental Care

Why Join Perfect Dental Care Tallawong?

This opportunity is ideal for someone who values:

• Clear responsibilities and structured systems

• Working within a supportive, family-oriented environment

• High professional standards and operational excellence

• Leading teams with empathy, accountability, and consistency

• Long-term career growth and stability

• Making a meaningful impact in a growing dental practice

About Our Practice & Culture

At Perfect Dental Care Liverpool and Tallawong, we pride ourselves on providing exceptional patient care within a welcoming, supportive, and professional environment.

We are building a workplace where people feel valued, supported, and motivated to grow. Our team culture is built on trust, collaboration, respect, and shared success.

We are looking for someone who shares our commitment to creating a positive workplace and delivering an outstanding patient experience.

Your Core Responsibilities

Practice Operations & Workflow

• Oversee daily practice operations to ensure smooth and efficient workflow

• Maintain exceptional standards across reception, administration, and patient care coordination

• Improve systems, processes, and operational efficiency

• Ensure a seamless patient experience from booking through to treatment completion

Team Leadership & Support

• Lead and support the reception and clinical coordination team

• Coordinate staffing, rostering, and day-to-day workflow

• Assist with recruitment, onboarding, and staff training

• Foster accountability, communication, and a positive workplace culture

Systems, Compliance & Quality

• Maintain effective recall and patient follow-up systems

• Ensure infection control and compliance protocols are consistently maintained

• Monitor operational standards and identify areas for continuous improvement

Inventory, Suppliers & Equipment

• Manage stock levels and ordering processes

• Coordinate equipment servicing and maintenance schedules

• Maintain strong supplier relationships

Financial Performance & Reporting

Monitor and support key performance indicators (KPIs), including:

• Treatment acceptance

• Patient retention and recall effectiveness

• Appointment utilisation and pre-bookings

• Practice efficiency and operational performance

Assist with reporting, payroll, and bookkeeping (depending on experience).

Growth & Patient Experience

• Support patient retention and growth initiatives

• Assist in implementing systems that improve patient satisfaction and business performance

• Contribute to the continued growth and success of the practice

About You

You are likely someone who is:

• Experienced in dental practice management (highly preferred) or healthcare practice management

• Highly organised, proactive, and dependable

• Calm under pressure and solutions-focused

• Strong with systems, processes, and attention to detail

• Professional, approachable, and confident in communication

• Experienced in leading teams and creating accountability

• Motivated to continuously improve standards and efficiency

• Flexible to travel between both the locations - 2 days each at both location every week

Experience with dental software and KPI-driven environments will be highly regarded.

What We Offer

• A key leadership role in a growing dental practice

• Supportive leadership team that values professionalism and loyalty

• Long-term career opportunity with growth potential

• Positive and collaborative workplace culture

• Modern clinic environment

• Opportunity to shape systems, processes, and future growth of the practice

Please note: This role is suited to candidates with local Australian dental or healthcare industry experience. Overseas-qualified dentists without relevant Australian practice management experience will not be considered for this position.