Dental Practice Manager

Attention to Dental; Sydney; On-site; AUD 80,000 - 95,000; Full time

Benefits offered by this job

Quarterly incentive

Autonomy in role

Direct owner relationship

Professional development

Job summary

Attention To Dental in South-West Sydney is seeking a Dental Practice Manager to lead day-to-day operations and be a trusted extension of the practice leadership. The role offers genuine autonomy, a direct working relationship with the owner, and scope to influence systems and growth, with a salary of $80,000–$95,000 plus super.

You'll oversee people, processes, appointments and finances, drive KPIs and practice performance, and help the team adapt to expanding services in a privately owned

Qualifications

• At least two years of relevant experience.
• Dental Practice Management or senior dental leadership experience.
• Previous experience within an Australian dental practice.
• Strong people-leadership and communication skills.
• Confidence working with budgets, KPIs and practice performance.
• Excellent organisation and attention to detail.
• Ability to manage competing priorities in a busy environment.
• A calm and solutions-focused approach under pressure.
• Warm, professional and culturally aware communication.
• Core Practice experience, though advantageous rather than essential.
• Long-term interest in growing with the practice.

Responsibilities

• Leading the day-to-day operations of the practice.
• Supporting, motivating and developing the team.
• Establishing expectations and maintaining accountability.
• Managing rosters, workflows and performance conversations.
• Overseeing appointment scheduling, recalls and patient flow.
• Supporting patient finance discussions, accounts and insurance processing.
• Monitoring practice KPIs, financial reporting and operational performance.
• Coordinating laboratories, stock control and banking.
• Overseeing infection-control systems and standards.
• Managing patient and team concerns calmly and professionally.
• Identifying opportunities to improve systems and processes.
• Ensuring improvement projects are followed through to completion.
• Working closely with the owner and Treatment Coordinator to support growth.

Skills

Dental practice leadership

People leadership

Budget & KPIs

Communication skills

Organization & detail

Australian practice experience

Prior management experience

Calm under pressure

Growth mindset

Job description

Dental Practice Manager | Step Into Real Leadership

$80,000–$95,000 + Super | South-West Sydney | Full-time

You've managed the diary. You've solved the daily problems. Now you're ready for a role where your ideas, leadership and experience will genuinely matter.

Attention To Dental is recruiting confidentially for a growing, privately owned dental practice in South-West Sydney—and this is far more than a traditional Practice Manager position.

The owner is looking for someone who can become a trusted extension of the practice leadership: someone who understands people, sees opportunities for improvement and can confidently take ownership of the day-to-day operation.

Over the past year, the practice has expanded its clinical and support teams, with further growth planned. The foundations are already in place. What the practice needs now is the right leader to bring everything together, strengthen the systems and help shape what comes next.

If you have ever wanted the opportunity to influence how a dental practice operates and grows, this could be the role you have been waiting for.

What makes this opportunity different?

• Salary of $80,000–$95,000 plus super

• Potential quarterly performance incentive

• Genuine autonomy and influence

• Direct working relationship with the practice owner

• Opportunity to improve systems rather than simply maintain them

• Career progression as the practice continues to grow

• Professional development and team training supported

• Modern practice investing in technology, AI and automation

• Close-knit team that supports one another and celebrates shared achievements

• The opportunity to make a visible impact from the beginning

This is not just about managing a diary

You will take ownership across people, patients, operations and performance.

Your responsibilities will include:

• Leading the day-to-day operations of the practice

• Supporting, motivating and developing the team

• Establishing expectations and maintaining accountability

• Managing rosters, workflows and performance conversations

• Overseeing appointment scheduling, recalls and patient flow

• Supporting patient finance discussions, accounts and insurance processing

• Monitoring practice KPIs, financial reporting and operational performance

• Coordinating laboratories, stock control and banking

• Overseeing infection-control systems and standards

• Managing patient and team concerns calmly and professionally

• Identifying opportunities to improve systems and processes

• Ensuring improvement projects are followed through to completion

• Working closely with the owner and Treatment Coordinator to support continued growth

The kind of leader they're looking for

You don't need to be the loudest person in the room to be a strong leader.

You may be warm, calm and approachable—but you are also confident enough to make decisions, establish boundaries and have difficult conversations when required.

You genuinely care about your team, but you also understand that kindness and accountability must work together.

You will ideally bring:

• At least two years of relevant experience

• Dental Practice Management or senior dental leadership experience

• Previous experience within an Australian dental practice

• Strong people‑leadership and communication skills

• Confidence working with budgets, KPIs and practice performance

• Excellent organisation and attention to detail

• The ability to manage competing priorities in a busy environment

• A calm and solutions‑focused approach under pressure

• Warm, professional and culturally aware communication

• Core Practice experience, although this is advantageous rather than essential

• A genuine interest in growing with the practice long term

The practice

This is an established, privately owned, three‑chair dental practice with a growing clinical and support team.

The team currently includes four dentists, Oral Health Therapist/Hygienist support, Dental Assistants, reception and Treatment Coordination.

The practice manages a busy schedule that includes larger and more complex cases, so communication, organisation and strong leadership are important.

While the environment is busy, the team genuinely looks after one another. The owner is not looking for someone who leads from above—they want a Practice Manager who will work alongside the team, understand the pressures of the day and bring out the best in the people around them.

The practice invests in its team through professional development, training, team activities, shared goals and celebrating achievements together.

Hours

• Monday, Wednesday and Friday: 9:00 am–5:00 pm

• Tuesday and Thursday: 11:00 am–7:00 pm

Some flexibility is required. Team members are expected to be available shortly before opening and may occasionally need to remain after the stated finishing time.

Salary and incentives

The salary range is $80,000–$95,000 plus super, depending on experience and overall suitability.

There is also an opportunity to develop a quarterly performance incentive with the successful Practice Manager, potentially linked to practice maintenance, growth and revenue performance.

This role has somewhere to go

The owner is not simply looking for someone to maintain the practice as it is today.

They want someone who can help make it better.

For the right person, this is an opportunity to work closely with the owner, learn more about growing a successful dental business, assume greater responsibility and potentially progress into broader management as the practice expands.

You may already be an experienced Practice Manager looking for greater autonomy—or you may be a strong senior dental leader who knows you are ready for more.

Either way, if you want your next role to offer more than simply keeping the day running, we would love to hear from you.