Dental Front Office & Patient Experience Coordinator

The Dental Practice; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

The Dental Practice is seeking enthusiastic Front Office Coordinators / Patient Experience coordinators to deliver premium service in a welcoming, modern dental environment. You will connect with people, thrive in a fast-paced setting, and take pride in making every patient feel valued.

At a minimum you will have 2 years dental experience and training will be provided to help you excel in this role, including proficiency with dental software and customer service excellence.

Qualifications

• Must have 2 years dental experience or reception experience in a clinical setting.
• Receptionist experience is an advantage but not essential; training will be provided.

Responsibilities

• Build relationships with patients and coordinate treatment.
• Manage multiple administrative tasks while keeping operations smooth.
• Support teammates and contribute to a positive workplace culture.
• Make patients feel welcome and well cared for.
• Pay attention to details that make a difference; ensure personalised care.

Skills

Customer service

Communication

Administrative skills

Relationship building

Teamwork

Tools

Dental software

Web software

Job description

The Dental Practice is seeking enthusiastic Front Office Coordinators / Patient Experience coordinators to deliver premium service in a welcoming, modern dental environment. You will connect with people, thrive in a fast-paced setting, and take pride in making every patient feel valued.

At a minimum you will have 2 years dental experience and training will be provided to help you excel in this role, including proficiency with dental software and customer service excellence.