Front Office Coordinator

National Dental Care; St Leonards; On-site; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Training & development

Networking opportunities

Competitive pay

Culture & team

Modern technology & equipment

Community involvement

Job summary

National Dental Care is seeking a dynamic Front Office Coordinator to join our Forum Dentistry (St Leonards) practice on a part-time basis. You will oversee the day-to-day front desk operations, answer phones, and deliver outstanding patient experiences.

Ideal candidates have 5+ years of dental receptionist experience, strong MS Office skills, and a proactive, organised approach in a busy environment. Join a supportive team at a modern practice that values development and patient care.

Qualifications

• Minimum 5 years experience in a dental practice or clinical front desk
• Proficiency in MS Office suite and data entry

Responsibilities

• Handle front desk operations and reception duties
• Answer phones and manage general inquiries
• Provide high-level customer service to patients and visitors
• Support management with administrative tasks

Skills

Customer service

Time management

Attention to detail

Team player

Tools

MS Office

Job description

National Dental Care is seeking a dynamic and highly organised Front Office Coordinator to assist the team in our modern Forum Dentistry (St Leonards) practice on a part-time basis.

This is an excellent opportunity for an experienced dental receptionist looking to take ownership of the front desk function and play a key role in delivering an outstanding patient experience.

About National Dental Care

National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies. At NDC, we pride ourselves on our collaborative, team-focused culture and outstanding training and development opportunities. This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.

About the Role

We are keen to engage a committed team player to oversee the successful day-to-day operations of the front desk in our growing practice. Our practice provides a mix of both general and specialist dental services, requiring someone who can confidently manage competing priorities while delivering exceptional patient experiences.

As a Front Office Coordinator, you will be undertaking reception duties to support the day-to-day requirements including answering phones and basic data entry provide a high level of customer service to our patients. Demonstrate drive and initiative to achieve high performance and meet set targets / deadlines Maintaining company values and ensuring these are the forefront of all actions within the role. Other administrative tasks as directed by management team.

Skills & Experience

You have:

• Minimum 5 years experience in a dental practice setting
• Sound computer literacy skills with proficiency in the MS Office suite
• Excellent time management skills and the ability to work efficiently in a busy environment
• A task-oriented approach with a strong focus on follow-through and attention to detail
• Flexibility to work additional or alternate days on occasion to support operational requirements

You are:

• A bubbly, friendly and engaging professional who enjoys building rapport with patients and colleagues
• A committed and supportive team player who thrives in a collaborative practice environment
• Highly professional, with a polished presentation and positive attitude
• Extremely organised, with the ability to prioritise busy workloads and manage multiple demands within required timeframes
• Reliable and punctual, with a strong work ethic

What We Offer

• Ongoing training and development opportunities to help you achieve your career goals
• Fantastic networking opportunities with highly-skilled professionals across Australia
• Competitive remuneration packages, great incentive schemes, and attractive benefits
• A fun, supportive culture with a team that loves to connect and celebrate achievements
• Modern practices that employ the latest dental technologies and equipment
• Local community engagement through regular fundraising, donating and volunteering