Dental Front Office Coordinator: Patient Care & Admin

Family Dental Clinic West End; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

Family Dental Clinic West End in West End, QLD, is seeking a friendly Dental Receptionist - Front Office Coordinator to welcome patients and manage front desk operations.

You will handle admin, scheduling, and light chairside support, using EXACT dental software, with a focus on patient experience and clinic efficiency. Join a supportive team in a modern practice offering long-term career development.

Qualifications

• Exceptional personality and people skills.
• Long-term vision and commitment to the practice.
• High attention to detail and strong day-to-day organisation.
• Experience with dental software (EXACT) and clinical protocols.

Responsibilities

• Lead general administrative and reception duties with warm, professional communication.
• Manage patient bookings, education, and front desk operations.
• Provide occasional chairside assistance and assist with room preparation when needed.
• Maintain infection control, sterilization, and administrative accuracy.

Skills

People skills

Interpersonal communication

Organizational skills

Multitasking

Tools

EXACT

Job description

Dental Receptionist - Front office Coordinator

Family Dental Clinic West End – West End QLD

As our Front Office Coordinator, you will be the welcoming face and primary touchpoint of our practice, ensuring every patient feels valued and cared for from the moment they walk through the door.

Patient Care & Front Desk: Lead general administrative and reception duties with high-level interpersonal care, warm communication, and efficient patient booking/education.

Clinical Support: Provide occasional chairside assisting, assist with patient communication/education, and help with room preparation and clinical surgical tray setup when needed.

Practice Standards: Maintain high-level infection control, sterilization procedures, and administrative accuracy.

WHAT WE ARE LOOKING FOR

Exceptional Personality & People Skills: A warm, engaging, and empathetic communicator who effortlessly builds trust and connection with patients and teammates alike.

Long-Term Vision: Someone seeking stability and a long-term professional home where they can establish themselves and grow alongside our clinic.

Organizational Excellence: High attention to detail, strong multi-tasking skills, and pride in maintaining smooth day-to-day operations.

Industry Experience: Strong working knowledge of dental software (such as EXACT) and clinical protocols.

WHY JOIN OUR TEAM

Long-Term Career Pathway: We are committed to your ongoing professional development and offering genuine career progression within our practice.

Modern Facilities: Work with state-of-the-art technology in a clean, modern, and well-equipped clinical environment.

A Supportive Culture: Join an amazing, tight-knit team where your contributions are celebrated and your voice is heard.

Competitive Compensation: Attractive remuneration tailored to your experience, dedication, and contribution to the practice.

Comprehensive Induction: Full support and a structured onboarding process to set you up for success from day one.

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