Dental Receptionist - Front office Coordinator

Work Initiatives; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Long-Term Career Pathway

Modern Facilities

Supportive Culture

Competitive Compensation

Comprehensive Induction

Job summary

Work Initiatives is seeking a Dental Receptionist - Front Office Coordinator to be the welcoming face of our Brisbane clinic. You will manage front desk duties, patient bookings, and education while upholding high standards of infection control and administrative accuracy.

Occasional chairside assistance and room preparation are part of the role, along with using dental software such as EXACT. We value a warm, empathetic communicator who plans for long-term growth within our team.

Qualifications

• Warm, engaging and empathetic communicator.
• Long-term professional, stable commitment to the clinic.
• High attention to detail with multi-tasking capabilities.
• Strong knowledge of dental software such as EXACT and clinical protocols.

Responsibilities

• Front desk reception and general administrative duties with warm, professional service.
• Coordinate patient bookings and education, acting as the first touchpoint.
• Occasional chairside assisting and room preparation for procedures.
• Maintain infection control, sterilization procedures, and administrative accuracy.

Skills

People skills

Organizational excellence

Attention to detail

Multi-tasking

Interpersonal communication

Tools

EXACT

Job description

Dental Receptionist - Front office Coordinator

As our Front Office Coordinator, you will be the welcoming face and primary touchpoint of our practice, ensuring every patient feels valued and cared for from the moment they walk through the door.

Patient Care & Front Desk: Lead general administrative and reception duties with high-level interpersonal care, warm communication, and efficient patient booking/education.

Clinical Support: Provide occasional chairside assisting, assist with patient communication/education, and help with room preparation and clinical surgical tray setup when needed.

Practice Standards: Maintain high-level infection control, sterilization procedures, and administrative accuracy.

WHAT WE ARE LOOKING FOR

Exceptional Personality & People Skills: A warm, engaging, and empathetic communicator who effortlessly builds trust and connection with patients and teammates alike.

Long-Term Vision: Someone seeking stability and a long-term professional home where they can establish themselves and grow alongside our clinic.

Organizational Excellence: High attention to detail, strong multi-tasking skills, and pride in maintaining smooth day-to-day operations.

Industry Experience: Strong working knowledge of dental software (such as EXACT) and clinical protocols.

WHY JOIN OUR TEAM

Long-Term Career Pathway: We are committed to your ongoing professional development and offering genuine career progression within our practice.

Modern Facilities: Work with state-of-the-art technology in a clean, modern, and well-equipped clinical environment.

A Supportive Culture: Join an amazing, tight-knit team where your contributions are celebrated and your voice is heard.

Competitive Compensation: Attractive remuneration tailored to your experience, dedication, and contribution to the practice.

Comprehensive Induction: Full support and a structured onboarding process to set you up for success from day one.