Dental Admin & Team Coach: Path to Coordinator

Paladin Dental; City of Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Mentoring and development

Competitive remuneration

Résumé du poste

Paladin Dental is seeking a Dental Administrator to be the friendly, organised heart of the practice in Melbourne. You’ll manage the front desk, patient communications, appointments and payments, while coaching dental assistants and supporting the clinical team.

You’ll have opportunities to grow into an Administrative Coordinator role as the practice expands, with mentoring, training and ongoing development.

Qualifications

• Experience in dental/healthcare or customer service environments.
• Reception or practice experience highly regarded.
• Certificate III/IV in Dental Assisting is highly regarded.
• Ability to communicate warmly and clearly with patients about treatment and fees.
• Very organised with attention to detail and multi-tasking.
• Comfort with practice management software and computer systems.
• Proactive, follows through, and builds relationships.
• Ambition to grow into an Administrative Coordinator role.

Responsabilités

• Be first point of contact, welcoming patients via phone, email and SMS.
• Manage appointment book and coordinate patient flow between reception and surgeries.
• Process payments, deposits and payment plans; handle related admin.
• Maintain accurate patient records and recall/reactivation activities.
• Coordinate treatment plans with dentists and clinical team.
• Mentor dental assistants in four-handed dentistry and infection control.
• Track outstanding treatment plans and follow up with patients.

Connaissances

Customer service

Organisational skills

Communication

Leadership training

Practice software

Formation

Certificate III/IV in Dental Assisting

Outils

Practice management software

Description du poste

Paladin Dental is seeking a Dental Administrator to be the friendly, organised heart of the practice in Melbourne. You’ll manage the front desk, patient communications, appointments and payments, while coaching dental assistants and supporting the clinical team.

You’ll have opportunities to grow into an Administrative Coordinator role as the practice expands, with mentoring, training and ongoing development.