Dental Front Desk Receptionist & Patient Concierge

Bupa; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance discounts

Partnership discounts (Apple, Samsung,

Gym & spa discounts

Job summary

Bupa in Newtown, NSW is seeking a friendly Receptionist to manage front desk operations at the Dental Practice, handle patient enquiries, scheduling and billing with professionalism.

You will maintain accurate records, ensure regulatory compliance, and contribute to a welcoming, secure environment that reflects Bupa’s values. This role offers opportunities for growth within a patient‑facing healthcare setting.

Qualifications

• Front desk management and reception duties.
• Billing, payments, and invoicing procedures.
• Maintaining accurate patient records and documentation.
• Adherence to health, safety, and information security standards.

Responsibilities

• Manage front desk operations including patient enquiries and appointment scheduling.
• Process patient billing and laboratory bookings as required.
• Maintain accurate patient records and correspondence per practice policies.
• Provide a welcoming environment aligned with Bupa's values.

Job description

Bupa in Newtown, NSW is seeking a friendly Receptionist to manage front desk operations at the Dental Practice, handle patient enquiries, scheduling and billing with professionalism.

You will maintain accurate records, ensure regulatory compliance, and contribute to a welcoming, secure environment that reflects Bupa’s values. This role offers opportunities for growth within a patient‑facing healthcare setting.