Dental Front Desk Coordinator

Bupaoptical; Bathurst; On-site; AUD 30,000 - 44,000; Part time

Job summary

Bupa Bathurst Dental Practice is seeking a part-time Receptionist to join our front desk team. You will manage patient enquiries, schedule appointments, and handle recalls and reminder calls, creating a warm and professional first impression.

You will also process patient billing and payments, coordinate laboratories, and maintain accurate patient records in line with practice and regulatory requirements. We value a welcoming environment, health and safety, and information security.

Qualifications

• Experience in front desk reception and appointment scheduling for a dental practice.
• Experience with patient billing and payments processing.
• Ability to maintain accurate patient records and comply with health and regulatory requirements.

Responsibilities

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Skills

Front desk operations

Customer service

Appointment scheduling

Billing

Record keeping

Regulatory compliance

Job description

Bupa Bathurst Dental Practice is seeking a part-time Receptionist to join our front desk team. You will manage patient enquiries, schedule appointments, and handle recalls and reminder calls, creating a warm and professional first impression.

You will also process patient billing and payments, coordinate laboratories, and maintain accurate patient records in line with practice and regulatory requirements. We value a welcoming environment, health and safety, and information security.