Receptionist | Bupa Dental Newtown

Bupaoptical; Inner West; On-site; AUD 39,000 - 47,000; Part time

Job summary

Bupa Dental Newtown is seeking a friendly Receptionist to join our front desk team on a part-time permanent basis. You’ll manage patient arrivals, schedule appointments, handle questions, and ensure smooth billing and records in a busy clinic.

In this role you’ll provide a welcoming environment, comply with health and privacy standards, and support the practice with professional communication and efficient administration across Monday, Tuesday, and Friday shifts.

Qualifications

• Front desk coordination experience preferred
• Strong communication and customer service
• Attention to privacy and health information security

Responsibilities

• Manage front desk operations, patient enquiries, appointment scheduling and reminders
• Process patient billing, payments and invoicing, coordinate laboratory bookings as needed
• Maintain accurate patient records and documentation in line with practice and regulatory requirements
• Provide a professional, welcoming environment while adhering to health and safety standards and Bupa values

Job description

Receptionist | Bupa Dental Newtown

Employment Type: Part time permanent
Working Hours: Monday, Tuesday, Friday

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
The purpose of this job is…
To provide professional and friendly reception services at the front office of the Dental Practice, while efficiently managing patient appointments, billing and payment processing, as well as maintaining accurate patient records and documentation.

What you’ll need to make it possible:

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.