Dental Front Desk & Patient Care Coordinator

Bupa Dental; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Bupa Dental in Sydney, NSW, is seeking a friendly, professional receptionist to join our front office. You will manage patient appointments, answer enquiries, process payments, and maintain accurate records in line with clinic procedures.

This role emphasizes a welcoming environment, health and safety standards, information security, and upholding Bupa values. You will collaborate with the care team to keep operations smooth and patients engaged.

Responsibilities

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Job description

Bupa Dental in Sydney, NSW, is seeking a friendly, professional receptionist to join our front office. You will manage patient appointments, answer enquiries, process payments, and maintain accurate records in line with clinic procedures.

This role emphasizes a welcoming environment, health and safety standards, information security, and upholding Bupa values. You will collaborate with the care team to keep operations smooth and patients engaged.