Dental Front Desk & Patient Care Coordinator

seek.com.au; Greater Dandenong; On-site; AUD 42,000 - 64,000; Full time

Job summary

Specialist Endodontic Practice in Dandenong, Victoria, is seeking a Front Desk Superstar to join our busy team. Your day will be varied, including reception duties, answering busy phones, triaging patients in pain, and delivering a warm, efficient patient experience.

There may be occasional sterilisation and chairside dental assisting duties, so prior dental practice exposure is highly regarded. We value a bright, empathetic personality and the ability to multitask calmly under pressure.

Qualifications

• Listening skills and verbal communication abilities for in-person and phone interactions.
• Ability to multitask and adapt quickly to changing priorities.
• Team player with willingness to follow directions and collaborate.
• Proficient computer skills; experience with D4W is a plus.
• Bright, professional, confident and empathetic personality.

Responsibilities

• Handle reception duties and manage phone lines.
• Triaging patients in pain and ensuring a smooth patient experience.
• Provide support as needed, including sterilisation and occasional chairside assistance.
• Contribute to a positive and efficient front desk environment.

Skills

Listening skills

Multitasking

Team player

D4W familiarity

Empathetic personality

Tools

D4W

Job description

Specialist Endodontic Practice in Dandenong, Victoria, is seeking a Front Desk Superstar to join our busy team. Your day will be varied, including reception duties, answering busy phones, triaging patients in pain, and delivering a warm, efficient patient experience.

There may be occasional sterilisation and chairside dental assisting duties, so prior dental practice exposure is highly regarded. We value a bright, empathetic personality and the ability to multitask calmly under pressure.