Dental Receptionist & Front Office Lead - Staff Discount

Smile Solutions Melbourne; Melbourne; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Staff discount on dental treatments 60

Family discount 20%

Quarterly staff events

AFL ticket offers

Supportive environment

Job summary

Core Dental is seeking an experienced Dental Receptionist with a minimum of 2 years’ experience to join our Melbourne clinics. The successful candidate will manage the appointment book, handle payment plans, oversee clinic flow, and help create a positive and efficient atmosphere for patients and staff.

The role requires strong communication, a patient-focused approach, and the ability to assist nursing tasks when needed. Training and support within a collaborative team are provided.

Qualifications

• Minimum 2 years as dental receptionist.
• Able to nurse when required.
• Strong communication and patient service skills.
• Familiar with dental terminology.
• Proficient with dental practice management software (CareStack preferred).

Responsibilities

• Manage the appointment book and clinic flow.
• Handle payments and payment plans.
• Provide a welcoming, supportive environment.
• Assist clinicians as needed.
• Maintain infection control standards.
• Liaise with patients to confirm schedules.

Skills

Dental administration

Patient communication

CareStack software

Tools

CareStack

Job description

Core Dental is seeking an experienced Dental Receptionist with a minimum of 2 years’ experience to join our Melbourne clinics. The successful candidate will manage the appointment book, handle payment plans, oversee clinic flow, and help create a positive and efficient atmosphere for patients and staff.

The role requires strong communication, a patient-focused approach, and the ability to assist nursing tasks when needed. Training and support within a collaborative team are provided.