Dental Receptionist/Front Desk Administration

Dana Street Dental Ballarat; Ballarat; On-site; AUD 32,000 - 40,000; Part time

Job summary

Dana Street Dental Ballarat is seeking a friendly Dental Receptionist/Front Desk Administrator to join our Ballarat practice. The role involves front-desk coordination, appointment scheduling, payments processing (HICAPS), and managing recall follow-ups.

Training and onboarding are provided to the right candidate, with an emphasis on patient care and teamwork. Our work pattern includes 8:00am–6:00pm, four days per week, and a monthly Saturday roster.

Responsibilities

• Appointment scheduling and assisting in the day-to-day operations of the practice
• Processing payments, HICAPS, health insurance and payment plans
• Treatment plan and recall follow ups
• Reconciling payments with banking

Job description

Dental Receptionist/Front Desk Administration

We are on the lookout for our next super star Front Desk Coordinator! The successful candidate will be enthusiastic, enjoys working in a team environment, have fantastic people skills, a solid work ethic and takes great pride in their work.

At Dana Street Dental, we strive to provide our patients with outstanding dental care and to make their experience as enjoyable as possible. And you could be a part of that patient experience!

Here are 5 ways we work with you to ensure your success within our team:

• We work with you through our unique 7 week onboarding program
• We have access to world class training and systems from Australia’s leading dental coaching provider
• Regular mentoring & support from the owners & team leader
• We are here to support each other, have fun whilst getting work done
• We provide opportunity for ongoing growth/ leadership roles within our organisation

What you need to know about the role:

Our work hours are from 8:00am to 6:00pm 4 days per week, and our team shares a monthly Saturday roster, ensuring a balanced and fair work schedule for everyone.

Why us?

We are one of Ballarat's most respected dental practices where our aim is to provide our patients with the best customer care, the finest dentistry and really make a positive difference to their oral health and self-esteem.

We recognise in order to deliver on this we need to be investing in and growing the right people and providing a team environment where everyone feels respected and valued.

As a front desk coordinator, here’s some of what you’ll be doing…

• Appointment scheduling and assisting in the day-to-day operations of the practice
• Processing payments, HICAPS, health insurance and payment plans
• Treatment plan and recall follow ups
• Reconciling payments with banking

We are committed to finding the right person for our team so dental experience is preferred but not essential. All training will be provided to the right candidate.

This is your right next move…

If you are serious about a career change or a change of environment. If you are a dedicated and committed individual. And you're ready to become part our professional, but caring and fun team. For the right candidate, there is potential leadership opportunity as our practice grows.

We thank all applicants for their interest; however, only successful candidates will be contacted.