Dental Events / Office Coordinator

General Dental Residency; Melbourne; Hybrid; AUD 30,000 - 46,000; Part time

Job summary

General Dental Residency Pty in Melbourne is seeking an Events and Office Coordinator (PT/ 2 days a week + weekends) to join the Events team. The role focuses on coordinating hands-on workshops, liaising with industry partners and providing excellent customer service while handling general administrative duties.

The position is based in Melbourne with regular office days in Malvern East. Two fixed days plus weekend availability (February to November) is required, with work-from-home flexibility

Qualifications

• Experience in the dental industry is preferred but not essential.
• Proactive, organised and able to manage multiple tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Outstanding customer service in person and online
• Responding to current and future customer enquiries
• Assisting with the sales process
• Managing the customer experience
• Utilising CRM software and email communications
• Event organisation and coordination
• Coordinate venues, catering and speakers
• Create run sheets, floor plans and client lists
• Assist with marketing activities and website updates
• Office administration and calendar management

Skills

Time management

Social media

Customer service

Communication

Google Workspace

Attention to detail

Teamwork

Problem solving

Tools

CRM Software

Google Workspace

Job description

Events and Office Coordinator (PT/ 2 days a week + weekends)

Permanent Part Time

Are you a highly organised, engaged and personable individual who has experience in the dental industry but is pursuing a career outside of clinical practice? We are growing, and are adding a part-time Events position to the Events team.

We are an Education Institute that helps dental professionals excel in their career by providing exceptional education, support and mentorship. Our vision is to be the premier education institution for early career and experienced dentists and take them on the journey from beginner to expert. We run annual programs with online academics, hands-on education and mentoring. The role will involve coordinating the organisation of these events, liaising with our industry partners, providing customer service, responding to enquiries and general administrative duties.

This job is based in Melbourne. Wednesday we regularly work from our office in Malvern East. The regular two days can be on a Wednesday, Thursday or Friday, with work from home flexibility where you will be able to work with ongoing team correspondence. You must have availability on average x 1-2 weekends a month to work Saturday-Sunday (February to November) to coordinate the running of hands‑on workshops.

Responsibilities

• Outstanding customer service in person and online
• Responding to current and future customer enquiries
• Assisting with the sales process
• Managing the customer experience
• Utilising Customer Relationship Management (CRM) Software
• Responding to email enquiries
• Event organisation
• Organising venues, catering, liaising with industry partners and speakers
• Event administrative tasks such as creation of run sheets, floor plans, clients lists etc
• Setting budgets and running reports on Events
• Facilitating the procurement/production of event signage and branded merchandise
• Develop and distribute event communications to clients
• Managing our internal inventory of event equipment and setup
• Maintain contact on social media accounts and websites
• Other duties as required to assist the Events Team and Director
• Attendance of in‑person workshops and ensuring success from setup to close
• Event setup of online education platforms
• Marketing support
• Assisting with Marketing projects, including Email creations and Campaigns
• Support with updating and maintenance of the website as needed
• Assist with Social Media content creation creation and distribution
• Office administration
• Assisting with a range of accounting, personnel or purchasing activities, which may include: - processing of invoices - processing or raising of purchase orders - processing expense claims and electronic filing
• Pro‑actively assists in the creation and preparation of correspondence, documents, reports, presentations and/or publications.
• Providing administration support including but not limited to arranging and attending meetings, conferences, functions, taking and distributing minutes and making travel and accommodation arrangements.
• Ownership and management of HR calendar
• Assistance with business accreditation processes
• Administration of necessary materials for attendance at internal/external events
• Effective interaction & collaboration with people at all levels within and external (including vendors) to the organization

Skills and qualifications

• Strong time‑management skills and multitasking ability
• Keen eye for visuals, content creation and Social Media
• Ability to adapt to changing situations in a calm and professional manner
• Customer service orientation and interpersonal skills
• Superb written and verbal communication skills
• Proficient in Google Workplace (e.g., Google Docs, Gmail, etc.), with aptitude to learn new software and systems
• Be articulate, accurate and exhibit a very high attention to details.
• Maintain a focus on growth and continuous improvement
• Trustworthy and ethical
• Proactive and anticipates needs: has a problem‑solving approach to work
• Ability to work both autonomously and within team

Requirements

• Dental industry experience is required
• Administrative experience (e.g., front desk/reception) is required, or previous experience in practice management, sales or events management is preferred
• Training will be provided and supported by our Events Team.
• Remuneration discussed on an experience basis.
• We are seeking someone who is interested in growing and developing with the role and Company

Seeking Commencement January 2027

Find out more: https://www.generaldentalresidency.com.au