Dental Assistant / Front Office Coordinator

Peaceful Dental; Brisbane; On-site; AUD 34,000 - 52,000; Full time

Job summary

Neighbourhood Dental Group in Brisbane invites applications for a Dental Assistant / Front Office Coordinator. This guaranteed dual role covers chairside dental assisting and front desk coordination, giving you variety and steady patient contact.

You'll support reception, scheduling, payments and treatment prep while helping patients feel welcome. Opportunities across Calamvale, Rochedale and Ormeau, with part-time to full-time hours.

Qualifications

• Previous dental assisting and/or dental reception experience.
• Interest in working across both dental assisting and front office coordination.
• Excellent communication and interpersonal skills.
• Warm, friendly and professional approach to patient care.
• Strong organisational skills and attention to detail.
• Confidence multitasking and prioritising in a busy environment.
• Reliability, punctuality and a strong sense of accountability.
• Willingness to learn and continuously improve.
• Ability to solve problems and remain calm under pressure.
• Flexibility to adapt to changing clinic needs.

Responsibilities

• Chairside assisting during a variety of dental procedures.
• Preparing and maintaining treatment rooms.
• Instrument sterilisation and infection prevention and control.
• Maintaining high standards of cleanliness, organisation and patient safety.
• Supporting clinicians to ensure efficient appointment flow.
• Providing a welcoming, reassuring experience for patients.
• Assisting with stock management and general clinical duties.
• Welcoming patients and providing exceptional customer service.
• Managing appointments, recalls and patient enquiries.
• Answering phone calls, emails and patient correspondence professionally.
• Processing payments, health fund claims and general administrative tasks.
• Maintaining accurate patient records and confidentiality.
• Supporting appointment book management and clinic performance goals.
• Working collaboratively with clinicians and management to ensure smooth daily operations.

Skills

Dental assisting

Front office coordination

Customer service

Communication

Multitasking

Job description

Dental Assistant / Front Office Coordinator

Dental Assistant / Front Office Coordinator

Neighbourhood Dental Group | Multiple Locations

Hours: Part-time to full-time hours available
Role: Guaranteed dual role – Dental Assisting & Front Office Coordination
Current vacancies: Calamvale, Rochedale and Ormeau, QLD

Join Our Dental Family!

Are you a friendly, motivated and reliable individual who enjoys variety and thrives in a busy, team-oriented environment?

Neighbourhood Dental Group is looking for enthusiastic Dental Assistants / Front Office Coordinators to join our team!

We currently have opportunities at:

• ADCC Dental – Calamvale

• AI Dental – Rochedale

• AI Dental – Ormeau

Our group also includes Peaceful Dental Greenbank and J1 Dental Jimboomba, bringing together five clinics with a shared commitment to exceptional patient care and a supportive workplace.

With part-time to full-time hours available, these opportunities suit someone who enjoys both clinical and reception duties and takes pride in helping patients feel welcome, comfortable and cared for.

About the Role

This is a guaranteed dual role, with rostered responsibilities across both chairside dental assisting and front office coordination.

You’ll support the entire patient journey, from the first phone call and a warm welcome at reception through to reassuring patients during treatment.

Dental Assisting

• Chairside assisting during a variety of dental procedures.

• Preparing and maintaining treatment rooms.

• Instrument sterilisation and infection prevention and control.

• Maintaining high standards of cleanliness, organisation and patient safety.

• Supporting clinicians to ensure efficient appointment flow.

• Providing a welcoming, reassuring experience for patients.

• Assisting with stock management and general clinical duties.

Front Office Coordination

• Welcoming patients and providing exceptional customer service.

• Managing appointments, recalls and patient enquiries.

• Answering phone calls, emails and patient correspondence professionally.

• Processing payments, health fund claims and general administrative tasks.

• Maintaining accurate patient records and confidentiality.

• Supporting appointment book management and clinic performance goals.

• Working collaboratively with clinicians and management to ensure smooth daily operations.

What We’re Looking For

We’re searching for someone with a positive attitude, a strong work ethic and a genuine willingness to contribute to the team.

The ideal candidate will have:

• Previous dental assisting and/or dental reception experience.

• An interest in working across both dental assisting and front office coordination.

• Excellent communication and interpersonal skills.

• A warm, friendly and professional approach to patient care.

• Strong organisational skills and attention to detail.

• Confidence multitasking and prioritising in a busy environment.

• Reliability, punctuality and a strong sense of accountability.

• A proactive approach, with the ability to work independently and collaboratively.

• A willingness to learn, accept feedback and continuously improve.

• The ability to solve problems and remain calm under pressure.

• Flexibility to adapt to changing clinic needs and support colleagues.

• Professional presentation and a commitment to high workplace standards.

• Confidence using computers and learning practice management software.

Experience across both clinical and reception duties is highly regarded.

Availability & Location Requirements

Applicants must:

• Be available for part-time to full-time hours.

• Be available to work weekends as rostered.

• Be comfortable with rostered duties across both dental assisting and front office coordination.

• Be flexible with working hours according to clinic needs.

• Be willing and able to provide occasional coverage at our sister clinics when required.

Your primary clinic location will be discussed during recruitment, with current vacancies at Calamvale, Rochedale and Ormeau. Please include your preferred location or locations and availability in your application.

Why Join Neighbourhood Dental Group?

We believe a positive workplace culture is just as important as delivering excellent patient care. We’re a team that supports, encourages and celebrates one another!

Supportive Team Environment

Work alongside friendly, approachable colleagues who look out for each other.

Fun & Social Workplace

Enjoy social events, celebrations and team activities across Neighbourhood Dental Group.

Recognition & Clinic Awards

We recognise hard work, celebrate achievements and acknowledge our team members’ contributions.

Guaranteed Variety

Enjoy rostered responsibilities across both clinical assisting and front office coordination.

Connection Across Five Clinics

Be part of a wider team across Calamvale, Rochedale, Ormeau, Greenbank and Jimboomba.