Dental Receptionist/Assistant

Pacific Smiles Group; Brisbane; On-site; AUD 55,000 - 75,000; Part time

Job summary

Pacific Smiles Group Chermside is seeking a confident Dental Reception / Dental Assistant for a permanent part-time role. Be the welcoming face of the clinic and take ownership of the front desk, with the option to assist chairside and grow your skills.

Rostered on Mondays, Thursdays, Saturdays and Sundays, you will manage appointments, payments, and patient flow while collaborating with dentists and the wider team to keep the clinic running smoothly.

Qualifications

• Previous reception experience in healthcare or dental setting.
• Excellent communication skills and warm, patient-focused manner.
• Able to work independently at front desk and handle busy reception.
• Dental Assistant experience welcomed or willingness to learn.
• Strong organisation and time management.

Responsibilities

• Front-of-house reception duties including greeting patients and check-in/check-out.
• Schedule patients, handle phone inquiries and coordinate appointments.
• Process payments and health fund claims.
• Deliver a warm, professional first impression.
• Assist chairside and prepare treatment rooms; support sterilisation as needed.
• Collaborate with dentists and team to keep clinic running smoothly.

Skills

Reception experience

Customer service

Communication skills

Team player

Job description

Chermside
Reception / Dental Assistant | Be the Face of the Clinic
Permanent Part Time | Monday, Thursday, Saturday & Sunday

About the Role

Our Chermside centre is looking for a confident, personable Dental Reception / Dental Assistant to join the team in a permanent part-time position!

This is a great opportunity to be part of something exciting:

• Be the welcoming first point of contact and the face of the clinic
• Take ownership of the front desk, often working independently on reception
• Build your skills with the opportunity to assist chairside, or to learn if you're keen to develop
• Monday, Thursday, Saturday and/or Sunday permanent roster

What You'll Be Doing

• Front-of-house reception duties, including greeting patients, check-in and check-out
• Patient scheduling, phone enquiries and appointment coordination
• Processing payments, health fund claims and patient account queries
• Delivering a warm, professional first impression for every patient
• Assisting chairside, preparing treatment rooms and supporting sterilisation when required
• Working collaboratively with dentists and the wider team to keep the clinic running smoothly

What We Offer

• Permanent part-time stability and consistent employment
• Above award wages + penalty rates (where applicable)
• Training and support to develop your dental assisting skills
• Ongoing training and development opportunities
• Reward and recognition programs
• Supportive Centre Leader and team culture
• Career progression within a growing national dental network

About You

• Previous reception experience essential, ideally in a dental or healthcare setting
• Excellent communication skills with a warm, confident, patient-focused manner
• Comfortable working independently on reception and handling a busy front desk
• Dental Assistant experience highly regarded, or a genuine willingness to learn
• Strong organisation and time management skills
• Reliable, professional and team-focused
• Available Monday, Thursday, Saturday and Sunday

Our Purpose

We're proud to be part of one of Australia's leading dental networks, committed to improving the oral health of all Australians. We support our people to grow, develop their skills and build rewarding long-term careers while delivering exceptional patient care.

If you're a confident communicator who loves being the heart of the clinic and is keen to build your dental assisting skills, we'd love to hear from you.