Dual-Role Dental Assistant & Front Desk Coordinator

Peaceful Dental; Brisbane; Sur place; AUD 34 000 - 52 000; Plein temps

Résumé du poste

Neighbourhood Dental Group in Brisbane invites applications for a Dental Assistant / Front Office Coordinator. This guaranteed dual role covers chairside dental assisting and front desk coordination, giving you variety and steady patient contact.

You'll support reception, scheduling, payments and treatment prep while helping patients feel welcome. Opportunities across Calamvale, Rochedale and Ormeau, with part-time to full-time hours.

Qualifications

• Previous dental assisting and/or dental reception experience.
• Interest in working across both dental assisting and front office coordination.
• Excellent communication and interpersonal skills.
• Warm, friendly and professional approach to patient care.
• Strong organisational skills and attention to detail.
• Confidence multitasking and prioritising in a busy environment.
• Reliability, punctuality and a strong sense of accountability.
• Willingness to learn and continuously improve.
• Ability to solve problems and remain calm under pressure.
• Flexibility to adapt to changing clinic needs.

Responsabilités

• Chairside assisting during a variety of dental procedures.
• Preparing and maintaining treatment rooms.
• Instrument sterilisation and infection prevention and control.
• Maintaining high standards of cleanliness, organisation and patient safety.
• Supporting clinicians to ensure efficient appointment flow.
• Providing a welcoming, reassuring experience for patients.
• Assisting with stock management and general clinical duties.
• Welcoming patients and providing exceptional customer service.
• Managing appointments, recalls and patient enquiries.
• Answering phone calls, emails and patient correspondence professionally.
• Processing payments, health fund claims and general administrative tasks.
• Maintaining accurate patient records and confidentiality.
• Supporting appointment book management and clinic performance goals.
• Working collaboratively with clinicians and management to ensure smooth daily operations.

Connaissances

Dental assisting

Front office coordination

Customer service

Communication

Multitasking

Description du poste

Neighbourhood Dental Group in Brisbane invites applications for a Dental Assistant / Front Office Coordinator. This guaranteed dual role covers chairside dental assisting and front desk coordination, giving you variety and steady patient contact.

You'll support reception, scheduling, payments and treatment prep while helping patients feel welcome. Opportunities across Calamvale, Rochedale and Ormeau, with part-time to full-time hours.