Dental Assistant

Impression Dental Group; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Competitive hourly rate

Varied role

Employee Assistance Program

Discounts & cashback on Work App

Great Place to Work 2024/25

Job summary

Impression Dental Group in Melbourne is seeking a part-time Dental Assistant to join a friendly, supportive team. You will assist clinicians, greet patients, and help with both clinical and light reception duties.

The role offers variety across procedures, sterilisation, and patient care, with opportunities to contribute to a positive patient experience. The ideal candidate has prior Dental Assistant experience, communication skills, and the ability to multitask in a busy practice.

Qualifications

• Prior experience as a Dental Assistant is essential.
• Cert III or IV in Dental Assisting is beneficial.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritise tasks and manage time in a fast-paced environment.
• Capability to address patient concerns and resolve issues with professionalism and empathy.
• Attention to detail.

Responsibilities

• Patient Care: Greet patients, prepare them for procedures, and ensure comfort.
• Clinical Support: Prepare and sterilise instruments; assist during examinations and procedures; maintain a clean treatment area.
• Inventory Management: Monitor dental supplies and keep treatment room stocked.
• Patient Education: Provide post-operative care instructions and oral hygiene education.
• Billing and Insurance: Process payments and assist with payment plans.

Skills

Dental Assistant

Communication skills

Multitasking

Empathy

Education

Cert III or Cert IV in Dental Assisting

Job description

About the position:

Join a friendly, supportive and dynamic team in our modern 6-chair practice, where teamwork, quality dentistry and exceptional patient care are at the heart of everything we do. You’ll work alongside our experienced dentists and clinical team, helping create a welcoming and positive experience for every patient.

This is a part-time opportunity for an experienced Dental Assistant who enjoys a varied and hands-on role, thrives in a collaborative environment, and takes pride in supporting both patients and clinicians. The role may also include some reception duties, providing variety across both clinical and administrative tasks.

Key Responsibilities:

• Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.
• Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area.
• Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.
• Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.
• Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
• Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.
• Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

What we can offer you:

• Competitive hourly rate
• Varied role
• Opportunity to make a difference
• Access to our Employee Assistant Program
• Unlock exclusive discounts and cashback offers on the Work App
• Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed:

• Prior experience as a Dental Assistant is essential
• A Cert III or IV in Dental Assisting is beneficial
• Excellent verbal and written communication skills
• Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
• Capability to address patient concerns and resolve issues with professionalism and empathy
• Attention to detail