Reception/Dental Assistant

Woonona Dental; Woonona; On-site; AUD 55,000 - 65,000; Full time

Job summary

Woonona Dental in NSW is seeking a passionate Receptionist/Dental Assistant to support dentists and hygienists in delivering excellent patient care in a friendly, professional environment.

You will greet patients, manage appointments, handle payments, and assist with procedures while maintaining high standards of infection control and accurate records.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Confidence multitasking in a busy environment.
• A keen eye for detail and infection control standards.
• Friendly, professional attitude and passion for dental industry.

Responsibilities

• Greeting and welcoming patients, helping them feel comfortable and addressing questions.
• Answering phone calls and managing enquiries.
• Scheduling and managing appointments.
• Processing payments and handling accounts.
• Front office and general reception duties.
• Assisting the dentist during procedures and maintaining a sterile area.
• Maintaining accurate patient records in the practice management system.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

Education

Dental assisting qualification

Job description

We are seeking a passionate and experienced Receptionist/Dental Assistant to join our team.

In this role, you'll play a vital part in supporting our dentists and hygienists delivering exceptional patient care in a friendly, professional, and patient-focused environment.

Key responsibilities

Greeting and welcoming patients, helping them feel comfortable, and addressing questions or concerns

Answering phone calls and managing enquiries

Scheduling and managing appointments

Processing payments and handling accounts

Front office and general reception duties

Assisting the dentist during procedures, passing instruments, mixing materials, and maintaining a clean, sterile treatment area

Maintaining accurate patient records and updating information in the practice management system

Carrying out sterilisation and infection-control procedures to the highest standards

About you

Dental assisting qualification (preferred but not essential)

Proven experience as a Dental Assistant and Receptionist with strong knowledge of dental procedures and equipment

Excellent communication and interpersonal skills, with a genuine commitment to patient care

Strong organisational and time-management abilities, with confidence multitasking in a busy environment

A keen eye for detail and dedication to high standards of infection control and sterilisation

A friendly, professional, and positive attitude, with a passion for the dental industry

About us

We are a modern, well-equipped dental practice with a team of experienced and dedicated professionals. We pride ourselves on delivering the highest quality care in a warm, welcoming environment. Our focus is on creating a positive and comfortable experience for every patient who walks through our doors.