Delivery Station Operations Lead - Night Shift & Lean

Amazon Inc.; City of Monash; On-site; AUD 90,000 - 120,000; Full time

Job summary

Amazon Logistics is seeking an Operations Manager (Sortation Shift) to lead a team of Shift Managers and drive efficient, safe, and cost-effective last-mile operations. You will report to the Site Lead and may be required to work night shifts to ensure round-the-clock coverage.

The role focuses on supervising daily logistics operations, improving processes, and delivering on Amazon’s customer promise by enabling high-performing teams and robust scheduling across shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Manage and develop a team of Shift Managers and their direct reports.
• Proxy duties for the Site Lead.
• Review the operational forecast and determine productivity requirements for the delivery station.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

Skills

People management

Team leadership

Flexible scheduling

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Job description

Amazon Logistics is seeking an Operations Manager (Sortation Shift) to lead a team of Shift Managers and drive efficient, safe, and cost-effective last-mile operations. You will report to the Site Lead and may be required to work night shifts to ensure round-the-clock coverage.

The role focuses on supervising daily logistics operations, improving processes, and delivering on Amazon’s customer promise by enabling high-performing teams and robust scheduling across shifts.