Operations Manager, Night Shift — Last-Mile Logistics

Amazon Inc.; Geehi; On-site; AUD 90,000 - 135,000; Full time

Job summary

Amazon Commercial Services Pty Ltd in Bella Vista, NSW, is seeking an Operations Manager to lead a shifts team in the Delivery Station, oversee daily logistics operations, and drive continuous improvement. The role reports to the Site Lead and requires managing Shift Managers and their teams.

You will work 01:00-09:00, Monday to Friday, promoting safety, efficiency, and customer-obsessed service as part of Amazon Logistics last-mile operations.

Qualifications

• Bachelor's degree or equivalent.
• Flexible schedule including weekends/nights.
• 2+ years of employee and performance management experience.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Experience hiring and developing highly effective and diverse teams.
• Experience developing and managing a high-performing team.

Responsibilities

• Manage and develop a team of Shift Managers and their direct reports.
• Proxy duties for the Site Lead.
• Review the operational forecast and determine productivity requirements the delivery station.
• Support safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

Skills

Team leadership

People management

Performance metrics

Lean techniques

Problem solving

Hiring & developing teams

Education

Bachelor's degree or equivalent

Job description

Amazon Commercial Services Pty Ltd in Bella Vista, NSW, is seeking an Operations Manager to lead a shifts team in the Delivery Station, oversee daily logistics operations, and drive continuous improvement. The role reports to the Site Lead and requires managing Shift Managers and their teams.

You will work 01:00-09:00, Monday to Friday, promoting safety, efficiency, and customer-obsessed service as part of Amazon Logistics last-mile operations.