Delivery Operations Lead - Night Shifts, Lean Improvement

Amazon; Canterbury-Bankstown; On-site; AUD 120,000 - 165,000; Full time

Job summary

Amazon Logistics (AMZL) in Australia seeks an Operations Manager to lead a team of Shift Managers at the Chullora Delivery Station, driving daily logistics operations and meeting our customer promise.

You’ll focus on people development, process improvements using Lean tools, safety and compliance, with start times between 02:00–04:00 and a schedule that includes nights and weekends as required, to keep the network executing smoothly.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Manage and develop a team of Shift Managers and their direct reports.
• Proxy duties for the Site Lead.
• Review the operational forecast and determine productivity requirements the delivery station.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

Skills

People management

Flexibility

Lean / process improvement

Education

Bachelor's degree or equivalent

Job description

Amazon Logistics (AMZL) in Australia seeks an Operations Manager to lead a team of Shift Managers at the Chullora Delivery Station, driving daily logistics operations and meeting our customer promise.

You’ll focus on people development, process improvements using Lean tools, safety and compliance, with start times between 02:00–04:00 and a schedule that includes nights and weekends as required, to keep the network executing smoothly.